Riverstone Medical Practice located in Doreen, VIC is
HIRING!!
Our busy medical practice is looking for Receptionists to work with a flexible roster, Mainly afternoon & Evening Shifts.
Your role involves being the first point of contact for all our patients (in person, over the phone and via email) and giving them the quality care that they need and deserve.
Your responsibilities will include but are not limited to:
- Greeting patients upon arrival
- Assisting patients with booking and amending their
- appointments
- Answering phone calls and redirecting them appropriately
- Handling busy phone lines, fax's and emailed enquiries from other health care providers
- Ability to take direction and ask questions when required
- Provide quality care and service to patients
- Ensuring confidentiality of patients' records and management of their information
- able to Multitask, work under pressure and as part of a team
- Immaculate presentation
- Punctuality & Reliability is a MUST
- Ensuring all relevant documentation is completed in a timely manner
We prefer the successful applicant to possess the following attributes:
- Previous medical receptionist experience .
- Knowledge of Best Practice software preferred
- Exceptional customer service focus
- A warm, collaborative, can-do attitude
- Excellent problem-solving skills
- A professional, patient, and courteous manner
- Excellent articulation and telephone manner
- Strong communication skills
- Exceptional attention to detail
- Ability to work in a fast-paced environment
- Strong multitasking capabilities
- Excellent computer skills.
If you think you have what it takes to join our friendly team, please address your resume to
[email protected]
Job Types: Casual
Schedule:
- Afternoon shift
- Day shift
- Morning shift
- Shift work
Work Location: Doreen
Job Type: Casual
Experience:
- Medical admin: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
Work Location: In person
