We are seeking an independant, organised, enthusiastic and highly motivated receptionist, who has a drive to always achieve their best, to work as part of our team, in our modern, paper free clinic in Maroubra. Our receptionist will work closely with our Four podiatrists and friendly admin team at other 2 clinics.
The right candidate must possess the following skills and abilities:
- Eager to learn and grow with our clinic, onsite training will be provided;
- A great team player;
- Attention to detail;
- Exceptional customer service skills;
- Exceptional communication skills;
- Excellent time management skills;
- A drive to achieve the best out come in all situations;
- Previous customer service experience.
You must be able to work 2 days per week of below clinical opening hours:
- Monday, Tuesday, Wednesday & Friday: 8:00 am to 5:00 pm
- Thursday: 9 am to 7 pm;
- Alternate Saturday (Saturday rate): 8 am - 1 pm
Your role:
- Manage the day to day running of the reception area;
- Answer telephones and online inquiries in a timely and informed manner;
- Manage patient and podiatrist appointment schedules;
- Look after patient data, sorting incoming correspondence, scan and file in computer system;
- Process patient payments, invoices and receipts Manage ‘Enhanced Primary Care’ referrals including checking patient’s eligibility via HICAPS;
- Sterilisation of medical instruments;
- Cleaning and tidying the reception, kitchen areas and consulting rooms throughout the day;
- Stock control;
- Daily reconciliation;
- Open/closing the clinic.
Please email your cover letter and CV to Ally Clough, if you are:
- High attention to detail, team mentality and a positive attitude;
- A great team player;
- Reliable, punctual and possess an excellent work ethic;
- Previous experience with Medicare and HICAPS terminal transactions would be preferred;
- Confidence with working on a Windows PC, Proficient in Google Drive and emailing;
- Good discretion and understanding of confidentiality;
- Excellent telephone, writing and interpersonal skills.
Previous experience in a medical or allied health reception role is preferred but not essential. Training to use our systems will be provided on the job.
Job Types: Part-time, Casual, Permanent
Job Types: Part-time, Permanent, Casual
Pay: $23.39 – $38.00 per hour
Work Location: In person
