The Venue
Are you a highly skilled and experienced waiter/waitress looking for a new opportunity in the food and beverage industry?
Matteo Downtown is your vibrant Italian Restaurant, located in the heart of Sydney CBD. We are currently seeking an experienced waiter/waitress who is passionate about delivering top-notch service to our valued guests.
The Groups
Matteo Sydney Group is an expanding boutique hospitality group dedicated to bringing true Italian culture to Sydney. We offer competitive salaries and a great working environment that prioritises the work-life balance of our staff. We offer rotating rosters, tips, employee discounts and a positive team culture!
Responsibilities:
- Greet and seat guests with a warm and friendly attitude, ensuring a positive first impression.
- Provide detailed knowledge of the menu, including ingredients, preparation methods, and any specials or promotions.
- Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly.
- Serve food and beverages promptly and efficiently, ensuring high quality and presentation standards are met.
- Anticipate guest needs and proactively address any concerns or special requests.
- Assist with the setup and breakdown of tables and dining areas.
- Maintain cleanliness and organization in workstations and dining areas.
- Handle guest payments accurately and efficiently, including processing credit card transactions and issuing receipts.
- Collaborate with team members to ensure a smooth and seamless dining experience for guests.
Requirements:
- Proven experience as a waiter/waitress in a fast-paced, high-volume restaurant.
- Exceptional knowledge of food and beverage menus, including wine pairings and cocktail recommendations.
- Excellent communication and interpersonal skills with the ability to build rapport with guests.
- Strong multitasking and time management abilities, with a keen attention to detail.
- Ability to remain calm and professional in high-pressure situations.
- A positive, team-oriented attitude with a willingness to go the extra mile.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
- Competitive salary based on experience and performance.
- Opportunities for career growth and advancement within our company.
- Comprehensive training programs to enhance your skills and knowledge.
- A dynamic and supportive work environment with a focus on teamwork.
- Employee discounts on food and beverages.
We appreciate all applications, but only those selected for an interview will be contacted.
Job Type: Casual
Pay: $32.00 – $38.00 per hour
Expected hours: 38.0 per week
Experience:
- Customer service: 3 years (Preferred)
Work Authorisation:
Ability to Commute:
- Sydney NSW 2000 (Required)
Ability to Relocate:
- Sydney NSW 2000: Relocate before starting work (Required)
Work Location: In person
