Company Description
At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.
Who we are…
Welcome to Novotel Melbourne Glen Waverley, a contemporary hotel located in the heart of Melbourne’s south-east. With 200 guest rooms, Meze Restaurant, Meze Bar, and a busy conferencing and events operation, we pride ourselves on delivering exceptional service and creating memorable experiences for every guest.
We are currently seeking a motivated and detail-oriented Sales Administrator to join our Sales & Marketing team on a Full-Time basis.
Job Description
Are you highly organised, enjoy working behind the scenes to support a busy team, and have a passion for hospitality?
We are looking for a proactive and detail-focused Sales Administrator to provide administrative support to our Sales & Marketing team. This role is ideal for someone who enjoys coordinating multiple priorities, building strong relationships and is looking for a career in Sales & Marketing.
Working closely with the Sales & Marketing Manager and the Conference & Events Manager, you will play an important role in ensuring the smooth day-to-day administration of the department while delivering exceptional service to both internal and external clients.
What you'll be doing...
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Provide administrative support to the Sales & Marketing team
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Prepare proposals, contracts, reports and sales correspondence
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Manage enquiries and assist with client communications in a professional and timely manner
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Maintain accurate client records and databases
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Coordinate meetings, site inspections and appointments
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Assist with conference, events and accommodation bookings as required
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Support the preparation of sales presentations and promotional material
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Liaise with operational departments to ensure seamless delivery of client requirements
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Assist with monthly reporting and departmental administration
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Contribute to a positive, collaborative and high-performing team culture
Qualifications
What we're looking for...
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Previous administration experience, ideally within hospitality, hotels or a sales environment
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Strong organisational skills with excellent attention to detail
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Outstanding written and verbal communication skills
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Excellent time management and the ability to manage multiple priorities
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High level of computer literacy, including Microsoft Office Suite
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Experience with hotel systems such as Opera Cloud or similar is highly regarded but not essential
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Professional presentation and a positive, proactive attitude
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Strong interpersonal skills with the ability to build relationships across all levels
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Ability to work independently while contributing to a collaborative team environment
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A passion for hospitality and delivering exceptional customer service
Additional Information
What's in it for you
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Full-Time employment with a global hospitality leader
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Paid annual leave, personal leave and superannuation
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Complimentary staff meals while on shift
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Worldwide accommodation, dining and lifestyle discounts with Accor from day one
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Employee Assistance Program and wellbeing initiatives
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Access to award-winning learning and development programs
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Career progression opportunities within Accor's extensive hotel network
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Opportunity to work alongside an experienced and supportive commercial team
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A supportive team culture where your contribution is recognised and valued
If you are passionate about hospitality, enjoy working in a fast-paced commercial environment, and are looking to grow your career with a global hospitality leader, we would love to hear from you.
Apply now and become part of the team at Novotel Melbourne Glen Waverley.
