Front of House Server
Venue: Ming Dining – Melbourne CBD
We are looking for enthusiastic and professional service staff to join our front-of-house team. You will work under the guidance of the Floor Manager to deliver exceptional dining experiences to our guests.
· Greet and seat guests, present menus, take orders, and serve food & beverages
· Maintain in-depth menu knowledge to confidently recommend dishes and drink pairings
· Ensure tables are clean, well-set, and guests' needs are attended to throughout their meal
· Handle guest inquiries promptly and escalate complaints to management when necessary
· Assist with reservation management and support private dining / group event service
· Coordinate closely with the kitchen team to ensure smooth service flow
· Support opening and closing duties, including setup, cleaning, and restocking
· Minimum 1 year of experience in restaurant service (fine dining, Chinese cuisine, or high-volume venues preferred)
· Strong communication and teamwork skills
· Friendly, professional, and guest-focused attitude
· Available to work nights and weekends
· Ability to stay calm and efficient under pressure
· Valid working rights in Australia
· Experience with group bookings or functions (20–100 guests) is a plus
· Familiarity with reservation systems
· Knowledge of wine and beverage service
· Experience in premium dining or event service highly regarded
· Competitive salary (based on experience)
· Staff meals provided
· Employee discount
· Supportive and collaborative team environment
· Career development and advancement opportunities
Pay: $27.00 – $32.00 per hour
Benefits:
Application Question(s):
- Are you able to speak and understand Chinese for daily communication?
Work Location: In person