Empire Hospitality is Australia's leading Housekeeping outsourcing company to deluxe hotels.
A great opportunity has become available in a stylish 5 star deluxe hotel in Sydney for highly experienced Housekeeping Supervisors with career goals.
This is an opportunity to make your mark. An exciting opportunity with a long-term career focus has become available for a highly experienced Housekeeping Supervisor with proven experience in a luxury hotel's housekeeping department.
You will bring your extensive experience to the team and assist the Executive Housekeeper with managing the department and contract obligations.
Previous experience in a senior Housekeeping leadership or manager role, or as a Housekeeping Supervisor looking to take the next step in your career is essential.
No two days are the same.
Positions Available:
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4 Full-time positions
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4 Part-time positions
You are required to submit a detailed cover letter outlining your experience and why you would be a strong candidate, along with a detailed resume and two professional referees.
Please demonstrate proven experience in the following areas:
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Managing productivity
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Focus on quality and attention to detail
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Housekeeping training
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Brand standards
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Managing performance
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Effective communication
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Working on a rotating roster
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Managing relationships & people
Working with Empire Hospitality is a career, and we are here to support your success through mentoring and ongoing training and development.
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Implementation of policies and procedures and training of the team
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Availability on rotating roster including weekends
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Conduct daily rooms and public area inspections, including checking all VIP Rooms
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Work as required on rotating roster with fixed days off
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Check rooms according to hotel standards
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Co-ordinate all staff requirements daily, ensuring sufficient and effective staffing across all department sections while maintaining maximum efficiency
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Create rosters for all housekeeping staff, liaising with hotel management regarding special staffing requirements
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Ensure timely return of rooms
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Handle all staff requests and maintain up-to-date records
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Keep all housekeeping files and staff files current and well-organized
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Assist in preparing productivity reports
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Oversee smooth handling of lost property to ensure all items are properly collated, stored and redistributed
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Conduct checks on all Housekeeping keys to ensure accountability
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Work closely with management team in determining policies and setting department standards
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Assist in stock takes and special projects
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Ensure compliance with Workplace Health and Safety procedures within the department
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Ensure quality procedures are followed and quality standards are maintained
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Maintain working relationships with clients and other relevant parties
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Ensure commercial risks to the Company are minimised
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Participate in and actively support ongoing staff training
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Contribute towards promoting a high company image in our field
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Provide technical and professional skill, knowledge and support to specific assigned projects
Candidates with full Australian work rights and experience in a similar role are essential. Only suitable candidates will be contacted.