About Us
Bankstown Sports Club is a leading sports club and hospitality group, operating a portfolio of high-performing venues both on-site and across external locations.
We deliver high-volume dining, events, and entertainment experiences, with a strong focus on the customer and driving visitation, revenue, and loyalty.
About the Role
We’re looking for an experienced Marketing Manager to lead revenue-driven marketing across our venue portfolio.
Reporting to the Chief Operations Officer, you will own ROI-focused campaigns, CRM performance, and digital delivery, while leading a team. This is a hands-on role requiring a balance of strategic leadership and day-to-day execution in a fast-paced environment.
Key Responsibilities
- Lead CRM strategy and execution using platforms such as Indi (or similar)
- Support customer segmentation and targeted communications
- Manage loyalty and engagement initiatives to enhance the customer experience
- Oversee marketing activity across on-site and external venues
- Ensure consistent brand execution while adapting to different audiences and venues
- Manage ongoing digital and campaign activity across multiple channels
- Oversee website content and performance
- Manage digital marketing activity including social media, email, and campaigns
- Ensure consistent, high-quality output across all marketing channels
- Contribute to the delivery of data-informed marketing campaigns and initiatives
- Monitor and evaluate campaign performance to support continuous improvement
- Oversee reporting across marketing activity, including campaigns, CRM, and digital channels
- Collaborate with internal teams and stakeholders across the business
- Manage relationships with external agencies and partners
About You
Essential
- Proven marketing leadership experience within clubs, or pubs
- Strong track record driving revenue outcomes and ROI-focused campaigns
- Hands-on experience with CRM platforms (Indi highly regarded)
- Expertise across digital marketing, content, and campaign execution
- Experience managing and developing a team (4–7 direct reports)
- Strong commercial acumen and analytical capability
What Sets You Apart
- Ability to balance strategy with execution in a fast-paced environment
- Comfortable managing both day-to-day operations and long-term planning
- Highly organised with strong attention to detail and delivery
Why Join Us?
- 5 weeks Annual Leave plus additional Wellbeing Leave
- Generous daily meal allowance used across the venue
- Free, secure underground parking + discounted car washes
- Lead in a high impact role within one of Australia’s leading clubs
- Exposure to large scale, complex operations that grow your capability fast
- Ongoing leadership development, training, and internal career progression
- Reward & recognition programs that value performance
- Supported by an experienced, collaborative senior leadership team
Apply Now
If you’re a commercially driven marketing leader with hospitality experience, we’d love to hear from you.
