for the job, in accordance with the manufacturer's instructions), and any personal
protective equipment, which the Council deems necessary and has provided; be safety
aware and report any actions to your line manager which will assist the Council to meet
its legal workplace health and safety obligations.
You have the right to cease or direct cessation of unsafe work. In addition, you are required
at all times to comply with Councils Asbestos Management Plan and Policy.
COMMUNICATION
- Required to provide service to internal customers as a regular part of the job.
Service includes answering queries, providing documentation, providing advice
and referring queries to appropriate personnel.
- Requires extensive, on-going cooperation, coordination and communications both
within the communications and marketing service and with other internal services
for work production or service quality.
- One on one communications required frequently – weekly or more often or of
critical importance to the job. Group communication extends to conducting
meetings/lead group discussions and occasionally making formal presentations or
speeches.
- The jobholder is required to anticipate and pre-empt customer requirements and
do utmost to meet these. In addition, the jobholder should monitor and evaluate
the effectiveness of customer service provided and recommend modifications to
improve service.
JUDGEMENT & PROBLEM SOLVING
- Problems are solved using research, analysis, and evaluation of information which
may not be readily available. Judgement is important as there is often no right or
wrong solution.
- The jobholder must make judgements or recommendations based on advanced
analytical or creative thought.
- Ongoing planning is required to ensure strategic outcomes or the coordination of
resources covering multiple work cycles or long-term projects.
- Understand the current and desired market positioning and strategic business
direction of the organisation and apply business principles to the services to
achieve these aims. Have a comprehensive understanding of the organisation’s
goals and strategies.
AUTHORITY
- Policy and procedures are readily available but the jobholder is required to choose
the appropriate processes. Unusual problems may be referred for clarity of policy
or direction.
- Decisions affect the work and activities across a major function or a number of
services.
- The work of the jobholder influences the community within a specified service line
through the application of technical skill or application of regulatory requirements.
- The jobholder is responsible for ensuring that operational safety standards or other
requirements are met at an operational level.
