Job description
Agency Department of Health Work unit NT Hearing Services
Job title Administration Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing
Salary $68,776 - $73,898 Location Darwin
Position number 44460 RTF 351136 Closing 09/07/2026
Contact officer Gypsy de Jonge on 08 8985 8124 or [email protected]
About the agency https://health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351136
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
The Administration Officer is responsible for administrative support for the NT Hearing Services team, related to the delivery
of hearing services, including reception duties, planning and travel bookings, procurement and data entry.
Key duties and responsibilities
1. Provide high-level administrative support services to the NT Hearing and Allied health services team including frontline
services for clients, responding to queries from the public and stakeholders, data entry, general office administration
duties (purchasing of office supplies, equipment and travel bookings), correspondence tracking and file management.
2. Develop, implement and maintain appropriate communication networks, procedures and systems to support service
provision.
3. Provide high quality information management support services to the work unit to ensure effective and accurate data
entry into relevant patient care information systems, HP Content Manager, information management, and procurement
systems.
4. Monitor and continuously improve the efficient and effective operations of administration support.
5. Schedule, organise and attend meetings as required and co-ordinate all necessary administrative support for such
meetings.
6. Provide accurate and effective support on routine administrative processes for finance, credit card management,
procurement and other business areas as required.
7. Follow defined service quality standards, Workplace Health and Safety (WHS) policies and procedures relating to the
work being undertaken in order to ensure high quality, safe services and workplaces.
Selection criteria
Essential
1. Sound interpersonal, oral and written communication skills, with a demonstrated ability to communicate effectively with
a wide range of stakeholders and people from diverse cultures.
2. Demonstrated ability to maintain a high degree of sensitivity, tact, discretion and exercise sound judgement in dealing
with confidential and sensitive matters.
3. High level of motivation and ability to work independently, at times with minimal supervision, in a busy work environment.
4. Sound analytical and problem solving skills with an ability to identify issues, options and priorities.
5. Demonstrated experience in office procedures, including, payment processes, supply management, credit card
management, data sourcing and recording and records management.
6. Demonstrated knowledge and proficiency in operating computer systems and word processing programs such as Excel,
outlook, Power Point and major business systems.
Desirable
1. Sound understanding and knowledge of PC applications used by Government.
2. Certificate IV or Office Skills or equivalent work experience.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance
notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant
criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B
(indirect contact with blood or body substances), check with contact person for requirements.