If you are customer service driven, have logical practical sense, good IT skills and love to enjoy you're work with awesome fellow staff - then read on.
Established in 1999, we are a small private company, located in Mount Hunter (12k's from Camden, south west Sydney) that supports many major importer/distributors with after sales, spares and warranty services.
We seek someone that enjoys customer service and has thick enough skin to understand some consumers will become confrontational. 90% of the time you will encounter many easy going consumers that are appreciative of assistance, but in some cases you may need to calm a consumer, listen to their issues and try and solve amicably. There will also be many communications made via Email that you need to respond to.
We offer on the job training but you will need to be a logical thinker with common sense and a practical approach. A lot of this job is trouble shooting and advice. The products we represent are various battery powered hand tools, mowers and outdoor lawn care, electrical goods, flat packed furniture, wine fridges, outdoor play and an array of others. Good computer skills is a must, we use our own purpose designed program but we use "Teams" and other generic programs daily as well.
The hours are Monday - Friday 9am to 5pm and every 3rd Saturday 9 to 3pm. Salary is 60K plus super and Saturdays additional overtime on top of this.
We seek someone who is looking for long term employment ( you don't have to die here, but we seek stability). You will be working with a great bunch of people in a great work environment located in peaceful surroundings.
Job Type: Full-time
Pay: $30.00 – $33.00 per hour
Benefits:
- Employee discount
- Free drinks
Work Location: In person
