- NFP Salary Packaging | Annual Wage Increases | Penalty Rates
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Extra Annual Leave | Flexible Shifts
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Ongoing Training & Professional Development | EAP & Debriefing
Residential Care provides a safe and supportive home for young people under the guardianship of DFFH who are unable to live with their families, or in foster/kinship care. Our homes operate 24/7, with Youth Workers providing the care, guidance and stability that helps young people feel safe, build positive relationships and develop the skills they need for independence.
As a Residential Youth Worker, you'll become a trusted and consistent adult in a young person's life. You'll support them through everyday experiences, celebrate achievements, help navigate challenges and create a home environment where they can thrive.
No two days are the same, but your shift may include:
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Supporting young people with morning or after-school routines
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Preparing meals and sharing mealtimes together
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Transporting young people to school, appointments, sports and activities
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Teaching life skills such as cooking, budgeting, cleaning and personal care
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Helping with homework, recreation and community engagement
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Managing challenging behaviours using therapeutic, trauma-informed approaches
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Administering and documenting medication
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Maintaining a clean, welcoming and well-stocked home
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Completing case notes, incident reports and other documentation
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Working closely with case managers, therapists, schools and families to support positive outcomes
The role combines practical support, relationship-building, mentoring and advocacy to help young people achieve their goals and reach their full potential.
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66.5 hours per fortnight
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8 shifts per fortnight
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3 day shifts (7:00am–3:30pm)
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5 afternoon shifts (2:30pm–11:30pm and 4:00pm–1:00am)
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Mix of weekdays and weekends
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Applicable afternoon and weekend penalty rates
This work is incredibly rewarding, but it can also be challenging.
The young people we support have often experienced significant trauma and need caring adults who can remain calm, regulated and therapeutic during difficult moments. We're looking for people who are resilient, compassionate and committed to trauma-informed practice.
You'll thrive in this role if you enjoy building relationships, can adapt to changing situations, and are passionate about supporting young people to achieve positive outcomes.
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Certificate IV in Child, Youth & Family Intervention (or equivalent – see our website for the full list) Please see below link for more information:
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Experience working with young people or strong motivation to learn
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Residential Out-of-Home Care Youth Work experience is highly desirable
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Current Australian Driver’s Licence, Victorian Employee Working with Children Check and First Aid Certificate
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Willingness to undergo a National Police Check (we’ll arrange this for you)
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Commitment to ongoing training and trauma-informed practice
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If you have lived outside of Australia for 12 months or more in the last 10 years, you will need to provide an International Police Check that has been processed in the last 3 months from any of the countries you have lived in.
https://fac.dffh.vic.gov.au/news/reminder-funded-organisations-residential-care-staff-qualifications-certificate-iv-child-youth
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Applicants must complete the mandatory upskilling units as required by Department of Families, Fairness and Housing. Continuing employment is dependent on satisfactory evidence provided within 6 months of being engaged in the role.
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Competitive SCHADS Award pay
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Penalty rates for afternoon, night, and sleepover shifts
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Salary packaging to increase your take-home pay (for permanent employees)
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Ongoing learning: free internal training + $500 per year for external development
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Access to professional debriefing and our Employee Assistance Program
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Annual wage increases aligned with Fair Work or CPI
Our recruitment process is structured and selective:
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Shortlisted candidates will attend a group interview
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Successful applicants will progress to an individual interview
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All compliance checks must be completed prior to offer
Successful candidates will complete:
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2 days induction training
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5 supported shadow shifts before independent work
Junction Support Services is a child-safe organisation and an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from First Nations peoples, individuals with disability or lived experience of disability, and people of all cultural backgrounds, gender identities and sexual orientations. We value the unique perspectives and contributions that diversity brings to our workplace and the communities we serve.
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