Coordinate the delivery of practitioner examinations and assessments across the Building and Plumbing Commission, ensuring a high-quality candidate experience, effective examination administration and strong examination governance outcomes.
Salary from $81,496 per annum plus super (VPS Grade 3.1)*
About the Role
The Assessment Coordinator, Industry Advisory is responsible for coordinating practitioner examinations and assessment activities that support the Building and Plumbing Commission's registration and licensing schemes. The role plays a critical part in ensuring examinations are delivered efficiently, consistently and in accordance with established policies and governance requirements.
This includes responsibility for:
- End-to-end examination and assessment coordination
- Candidate bookings and examination scheduling
- Examination payments and results administration
- Candidate support and reasonable adjustments
- Examination integrity and candidate misconduct management
- Examination reporting and performance monitoring
- Stakeholder engagement and customer service
- Supporting digital examination delivery and examination reform initiatives
Working closely with Technical Advisors, Examiners, Registered Training Organisations, examination providers and internal stakeholders, the role contributes to the successful delivery of practitioner assessments and examinations across Victoria.
What We Are Looking For
- Demonstrated experience coordinating high-volume administrative, assessment or examination activities in a corporate, education, regulatory or government environment.
- Strong organisational skills with the ability to manage multiple priorities and coordinate activities within tight timeframes.
- Excellent verbal and written communication skills, with the ability to engage effectively with a broad range of stakeholders.
- Experience building positive stakeholder relationships and delivering high-quality customer service outcomes.
- Strong attention to detail and the ability to maintain accurate records, reports and examination documentation.
- Experience identifying opportunities for continuous improvement and contributing to service delivery enhancements.
Desirable Qualifications and Experience
- Experience in examination administration, assessment coordination, practitioner licensing, education administration or regulatory service delivery.
- Experience in examination administration, assessment operations, regulatory services or customer service delivery environments is desirable.
About the BPC
The Building & Plumbing Commission (BPC) is Victoria's regulator for building and plumbing. It supports the growing Victorian community through harm-based regulation that is proactive and informed by data and intelligence. The BPC regulates for better consumer outcomes and is committed to safety, compliance and buildings that last.
The BPC's aim is to improve the experience for consumers in the building system by overseeing all aspects of building quality control, regulation, insurance and dispute resolution. The BPC aspires to be a leading and trusted regulator, emphasising consumer outcomes, clear communication with practitioners, efficient processes and a commitment to the public interest.
The BPC brings key regulatory, dispute resolution, and insurance functions related to the building and plumbing industry together under one roof, streamlining the process for consumers and industry, and enabling the regulator to have oversight of all complaints so they can be handled more effectively and efficiently.
Commitment to Diversity
We celebrate the diversity of our workforce.
The BPC values the differences people bring and takes inclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers.
We are committed to providing a safe, inclusive and accessible recruitment process. If you have any accessibility requirements or need adjustments at any stage of the process, please contact us at [email protected].
Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process.
How to Apply
We require you to upload:
- an up-to-date resume.
- Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.
Important information
Only electronic applications submitted via careers.vic.gov.au will be accepted.
Candidates deemed suitable from a selection process may be considered for identical or similar vacancies within 6 months.
The BPC operates within the Victorian Public Sector; employment conditions are governed by the Victorian Building Authority Enterprise Agreement 2024. As such Recognition of Prior Service from other VPS agencies shou ld be discussed with the hiring manager as part of the recruitment process.
