Are you a passionate leader with a talent for orchestrating seamless operations and driving success? Applejack is seeking an exceptional Assistant General Manager to elevate our thriving establishment to new heights and join our growing family. If you have a keen eye for detail, the ability to inspire and motivate a team, and a genuine love for hospitality, then we want to hear from you.
This is a unique opportunity to be part of the new era of Opera Bar, contribute to its culture, and grow your career within one of Australia's leading hospitality groups.
The venue - Opera Bar
Effortless, upbeat, and undeniably Sydney - this is where the world comes to meet the city at its best. Where the world meets. Opera Bar needs no introduction, and yet, under Applejack's stewardship, it is being reintroduced to Sydney in the most compelling way possible. The Lower Concourse of the Sydney Opera House is one of the most extraordinary hospitality addresses in the world. It is a place where Sydneysiders come to mark moments, where visitors from around the world come to experience the city at its most iconic, and where hospitality and culture bring out the best in each other.
The role
As an Assistant General Manager, you will be an integral part of our journey to continuously elevate our guest experience, you will play a pivotal role in supporting the General Manager in overseeing daily operations, maintaining our high standards of service, and ensuring the seamless flow of the venue. You will lead by example, providing guidance and mentorship to team members, fostering a culture of excellence and teamwork.
Key Responsibilities:
- Collaborate with the General Manager to develop and execute strategic plans to achieve business goals and objectives.
- Supervise day-to-day operations, including front-of-house, kitchen, and back-office functions.
- Cultivate a positive and dynamic work environment, encouraging professional growth among team members.
- Monitor and maintain service quality, ensuring every guest has an unforgettable experience.
- Handle guest feedback and resolve issues with tact and diplomacy.
- Implement and enforce health and safety standards to create a safe environment for guests and staff.
Requirements:
- Proven 3 years experience in a managerial role within the hospitality industry.
- Exceptional leadership skills, with the ability to inspire and motivate a diverse team.
- Strong organisational acumen, capable of managing multiple priorities and deadlines.
- Excellent communication and interpersonal skills to build lasting relationships with guests and staff.
- A passion for hospitality and a commitment to delivering exceptional guest experiences.
- Knowledge of industry trends and the ability to stay ahead in a competitive market.
Perks & Benefits:
- Competitive salary package with performance-based incentives.
- Opportunities for career advancement within a growing and dynamic organisation.
- Access to ongoing training and development programs to enhance your skills. HR, Marketing, Business Commerce + Many more
- A collaborative and friendly work environment that values teamwork and creativity.
- Access to health and well-being resources and activities
- Paid overtime and additional leave/time off.
- Excellent team culture & environment and the chance to be a true asset to this great team of hospitality professionals.
- The opportunity to get in with a successful and growing business with a next-level reputation.
If you are a natural leader with a love for hospitality, we would love to hear from you! This opportunity to work with a leading hospitality group with great career progression is not to be missed. We plan to open new venues each year, so if you aspire to become a GM or Higher, the opportunities are there, you just need to grab them.
Please submit your CV today or contact Jono at [email protected] if you would like to have a confidential conversation about the role.