Employment Type: Permanent Part Time
Position Classification: Admin Off Lvl 3
Remuneration: 73915.12 - 76218.8
Hours Per Week: 18. Work days are Monday, Wednesday and Thursday 8.30 am to 3 pm.
Requisition ID: REQ687729
Location: Westmead
Applications Close: Midnight on 7 September 2026
For role related queries or questions contact Elizabeth Peadon on
[email protected]
At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives.
As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.
The Deafness Centre is seeking an administration officer to join a friendly and busy team who support children with permanent hearing loss and their families. This is a part-time role (18 hours per week) in an outpatient service. What you'll be doing The Deafness Centre is a multidisciplinary outpatient service for children with permanent hearing loss and their families. The department also coordinates the Microtia Clinic which is held in conjunction with the ENT and Plastic Surgery Departments. The primary purpose of this position will be to provide administrative and other services to the Department.
This includes assisting the team in their clinical roles by scheduling appointments, answering and responding to telephone and email enquiries, managing referrals, checking in patients, processing invoices, bulk billing, updating and maintaining patient information via various databases. There will also be a requirement to coordinate clinics through the patient scheduling system, as well as organising patient files that are required for the medical teams, Healthroster rostering template/s extraction and data entry for the department staff members.
What you'll be doing
The Deafness Centre is a multidisciplinary outpatient service for children with permanent hearing loss and their families. The department also coordinates the Microtia Clinic which is held in conjunction with the ENT and Plastic Surgery Departments.
The primary purpose of this position will be to provide administrative and other services to the Department. This includes assisting the team in their clinical roles by scheduling appointments, answering and responding to telephone enquiries, managing referrals, processing invoices, bulk billing, updating and maintaining patient information via various databases. There will also be a requirement to coordinate clinics through the patient scheduling system, as well as organising patient files that are required for the medical teams, Healthroster rostering template/s extraction and data entry for the department staff members.
Additional Benefits (where applicable): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)
How to Apply:
Click ‘Apply Online’ and submit your application including:
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A resume (maximum 5 pages) outlining your experience
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Responses to the questions below:
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Demonstrated experience in administration working within a medical environment
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Demonstrated excellent communication, interpersonal skills and organisational skills, with internal and external stakeholders
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Proven ability to learn, or relevant experience with navigating various databases and scheduling systems
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Demonstrated knowledge and experience of the Microsoft Office Suite; advanced Word, Outlook , Excel
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Advanced keyboard skills
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Proven ability to use initiative, to work autonomously and the ability to work as part of a multidisciplinary team
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Proven ability to prioritise workload in a high activity environment and ensure all tasks are completed in a timely manner
Child Safe Standards:
SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
Additional Information:
SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.
Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.
An Eligibility List may be created or future permanent and temporary full or part time vacancies
Need more information?
about applying for this position
Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at
[email protected]
For technical support please contact 1300 679 367
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