Be the face of the Gold Coast SUNS.
We’re looking for someone who thrives on creating great first impressions and delivering exceptional service to join our team as a Reception and Consumer Services Administrator.
Based at our Austworld Centre in Carrara, this role sits at the heart of the Club. You’ll be the first point of contact for our members, fans and visitors, while also supporting key customer and membership operations behind the scenes.
This is a great opportunity for someone who enjoys variety, is highly organised and takes pride in delivering a seamless experience every day.
Key Responsibilities
- Deliver exceptional front of house service, creating a professional and welcoming experience for members, fans, visitors and guests
- Manage day-to-day reception operations including phones, emails, meeting rooms, deliveries and mail
- Maintain a clean, organised and well-presented reception and office environment
- Provide administrative support across the Club, including managing office supplies and general coordination tasks
- Deliver high quality customer service by responding to member and fan enquiries, resolving issues and supporting the GC SUNS information inbox
- Support membership, ticketing and retail operations, including database management, reporting and fulfilment activities
- Assist with member programs such as the Cheer Squad and Away Supporter Program
- Support match day and event operations as required
About You
- Previous experience in reception, customer service or administration
- Strong communication and interpersonal skills
- Highly organised with strong attention to detail
- Confident using Microsoft Office and database systems
- Ability to manage competing priorities and work in a fast-paced environment
- A team player who contributes positively to Club culture
- Alignment with GCFC values
Desirable
- Knowledge of AFL
- Experience working in a high-volume phone or customer environment
If you think you’ve got what it takes to join our team, please apply with your cover letter and resume via our candidate portal.
Apply Here!
This is a full-time, 12-month contract position.
Applications close Thursday, 2 July 2026.
