- Canberra
- Applications close 5 July 2026
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology.
We do this by:
- growing innovative and competitive businesses, industries and regions
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investing in science and technology
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strengthening the resources sector.
Globally competitive industries are important contributors to Australia’s economic growth and productivity. Jobs and prosperity can be secured through competitive businesses and industries and opening new markets for Australian resources. The department works closely with industry, businesses, the science community, and other stakeholders to help build a globally confident and outward looking Australian economy through supporting science and commercialisation; growing business investment and improving business capability; and simplifying doing business.
For more information about the department please refer to our website www.industry.gov.au.
Please see the APSC’s APS Employee Value Proposition for more information on the benefits and value of employment within the APS.
The department operates a modern, complex ICT environment supporting critical national services, offering a compelling mix of operational scale, technical diversity, and ongoing transformation. This includes a modern, high-performing ICT environment, with significant investment in cloud, resilience, and service integration to support critical government services.
The General Manager, ICT Operations role is central to the department’s ability to deliver secure, resilient and responsive services to government and industry.
You will be accountable for:
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Operational performance: Ensuring availability, stability and service quality across core enterprise platforms
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Security and resilience: Maintaining a strong security posture and strengthening disaster recovery and continuity capability
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Modernisation at scale: Driving an uplift agenda, including cloud alignment, infrastructure renewal and improved service integration
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Enterprise impact: Operate across a complex, distributed environment supporting thousands of users across critical systems
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Executive leadership: Shaping ICT outcomes with senior stakeholders and contributing to whole-of-department and APS priorities. Capacity to influence and shape strategy at a whole of department level.
This role combines frontline operational accountability with a significant transformation agenda—offering the opportunity to lead at scale while shaping the department’s future digital environment. You will lead services across a complex, distributed environment, including enterprise cloud services, end-user services, and core business systems. Your leadership will ensure the department can respond to evolving cyber threats, sustain high-performing services, and deliver modern, resilient digital capabilities into the future.
As one of four General Managers reporting to the Chief Information Officer, you will be part of the Division’s senior leadership team, working collaboratively to strengthen outcomes across the department and the broader APS. You will play a key role in fostering cross government collaboration and integrated delivery.
We are seeking an accomplished ICT executive who thrives in complex, high-pressure environments and can lead both operational excellence and large-scale transformation. This role requires balancing operational stability with continuous uplift in a live environment supporting critical services.
You will demonstrate:
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Operational leadership and accountability: Leading large-scale, high-availability ICT environments, with accountability for service performance, risk and continuity of critical systems.
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Driving transformation delivery in live environments: Driving complex modernisation and uplift initiatives while maintaining operational stability, including cloud transition, infrastructure renewal, and service integration.
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Risk, security and resilience: Managing cyber and operational within a regulated environment, with the ability to strengthen resilience, assurance and compliance across enterprise platforms.
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Executive stakeholder leadership: Influencing senior leaders, navigating complexity, and aligning ICT outcomes with organisational and whole-of-government priorities.
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People Leadership: Building high-performing teams and a strong culture of accountability, continuous improvement and service delivery
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Communication and analytical capability: Highly effective communication and negotiation skills, with a strong customer focus. Strong analytical and problem-solving skills, with the ability to navigate complexity and deliver outcomes under pressure.
You will bring strong judgement, composure and delivery focus, with the ability to lead through complexity and ambiguity, ensuring the department’s ICT services remain secure, resilient and fit for the future.
Applications from
Aboriginal and Torres Strait Islander people, people with disability and people with
Cultural and Linguistic diversity are highly encouraged to apply because your diverse experiences, perspectives, and backgrounds will strengthen our service delivery, productivity, capability and innovation.
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Applicants must be Australian citizens.
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The successful candidate must be able to obtain and maintain a Negative Vetting Level 2 security clearance.
The successful candidate will be required to establish their work base at Industry House, Canberra. Flexible and hybrid working arrangements may be considered in line with operational requirements.
This process will fill the General Manager, ICT Operations Branch role but may also be used to fill future SES Band 1 opportunities within the CIO Division. As a result, a merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.
Interviews are expected to be held week commencing 27 July 2026.
To apply, please submit an application online that includes:
- a current CV including the contact details of 2 referees, and
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a pitch explaining how your skills, knowledge, experience and qualifications make you the best candidate for the position.
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Your pitch should consider the APS SES Band 1 capabilities, align to the key duties above and contain no more than 750 words.
Your application must not contain any classified or sensitive information. This includes in your application response CV and any other documents. The selection panel may not consider applications containing classified information.
Applications close 11.30pm 5 July 2026
For more information regarding this opportunity, please contact Rebecca Lee on 02 6276 1050 or via email on [email protected]
