Senior Administration Officer | Platinum Cardiology | Erina NSW
We're a busy and expanding specialist cardiology practice on the Central Coast, and we're looking for an experienced, capable administrator to join our team in a permanent full-time role.
This isn't an entry-level position. We need someone who hits the ground running - a confident, professional all-rounder who thrives in a fast-paced clinical environment and takes pride in delivering exceptional patient experiences.
About the role:
You'll be a key member of our front-of-house team, working alongside our senior admin staff and supporting our cardiologists with the smooth day-to-day running of the practice. No two days are the same, and we need someone who handles that with composure and efficiency.
Day-to-day responsibilities include:
- Reception and patient check-in/check-out
- Supporting our remote team who receive a high volume of incoming calls
- Appointment scheduling and diary management
- Processing referrals, correspondence, and patient records
- Medicare and private billing support
- Liaising with GPs, hospitals, and specialists
- Supporting the practice manager and senior team with operational tasks
You will have:
- Minimum 2–3 years' experience in medical or specialist practice administration
- Confidence with practice management software (experience with Shexie is ideal)
- A clear understanding of Medicare billing and referral pathways
- Exceptional phone manner and interpersonal skills
- The ability to manage competing priorities without dropping the ball
- Discretion, professionalism, and genuine empathy for patients navigating health concerns
- A team-first attitude and a willingness to step up when needed
What we offer:
- A supportive, close-knit team environment
- A well-established and respected specialist practice
- Permanent full-time position, Monday–Friday. Part-time considered for the right candidate.
- Erina location — easy Central Coast access with parking on site
Healthcare experience is essential for this role. Applications without relevant experience will not be considered.
To apply, send your resume and a brief cover letter to [email protected]
We are reviewing applications immediately
Pay: $32.00 – $36.25 per hour
Work Location: In person
