About the position
The Content and Engagement Officer is responsible for developing, delivering and evaluating high-quality content and engagement initiatives that connect the community with Council’s priorities, services, and programs.
Key Responsibilities
- Develop, implement and manage high-quality content across digital and traditional channels, including Council’s website, social media platforms, newsletters, and campaign collateral, ensuring all communications are accurate, engaging and tailored to target audiences
- Support the design, delivery and evaluation of community engagement initiatives in accordance with Council’s Community Participation Plan, including the preparation of engagement materials, surveys, online consultation platforms, face-to-face engagement activities, and reporting on outcomes
- Provide professional graphic design services to translate complex information into clear, visually engaging and accessible formats for diverse audiences
- Contribute to the planning and delivery of communication and engagement campaigns
- Provide strategic communication and engagement advice to internal stakeholders
- Monitor and evaluate communication and engagement performance using analytics and feedback tools and prepare insights-based reports
About you
- Relevant tertiary qualification or experience in marketing and communications or relevant experience in local government
- Knowledge of community engagement frameworks such as IAP2 principles and experience with content
management systems (CMS) and engagement
- Demonstrated capability in graphic design, video editing, or multimedia content skills
- Occasional after-hours or weekend work may be required to support engagement activities
- Current driver’s licence
What we offer
- Permanent full time, 35 hours per week
- Salary from $83,894 to $90,802 per year (depending on qualifications, skills and experience) plus 12% superannuation
- Training Courses + Professional Development
- Flexible work arrangements with access to Indoor Accrued Time (Flexi)
- 40% discount on yearly Aquatic and Fitness Centre membership for staff and families at local facility (conditions apply)
- Access to EAP program for employees and their immediate family
About Muswellbrook
Muswellbrook Shire Council is a progressive local government area, located under two hours from Newcastle and Tamworth and three hours from Sydney, in the beautiful Upper Hunter Valley.
The Shire has a long history in energy generation and is one of the largest coal mining areas in Australia. As we move towards a Net Zero economy, we are at the centre of renewable energy transition and innovation.
Working at Muswellbrook Shire Council, you will be part of driving change to create a bright and prosperous future for our community, in a location which has plentiful opportunities and an enviable lifestyle.
It is a great place to grow your career and be part of something bigger – we have space for you.
Further information and to apply
- For more information on this position please contact the hiring manager Rebecca Talbot, Acting Coordinator Media and Communications, on (02) 6549 3872.
- If you need assistance or an adjustment when submitting your application please contact Human Resources on (02) 6549 3700 or via email [email protected].
- To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Description. Please keep your responses concise. Any incomplete applications will not be considered past the closure date.
- Please note that as part of Muswellbrook shire Council's recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.
- Applications close on 22 July 2026 at 11:59pm.
The Welcome Experience
The Welcome Experience in Muswellbrook connects you and your family with local people and local resources to help you settle in and feel at home in your new community faster.
