Job Title: Intermediary Accountant – Client Management
Location: 10 Eagles Lane, Woombye 4559
Employment Type: Full-Time
Experience Required: 5–7 Years in Australian Accounting & Taxation
Start Date: Immediate or Flexible for the Right Candidate
About Us
our client is Accounting large firm , a forward-thinking and purpose-driven accounting firm helping small
business owners across Australia achieve financial freedom and a fulfilled life. As our client
base grows, we are expanding our team and seeking a Senior Accountant who is not just
technically sound, but deeply client-centric.
This role is pivotal in ensuring high-quality client experience and seamless service delivery. You
will take full ownership of client management responsibilities, working directly with our clients and
coordinating with our India-based team to deliver excellence.
Key Responsibilities
Client Communication & Relationship Management
Respond to all client emails within 24 hours
Handle client queries via phone, SMS, WhatsApp, and email promptly and professionally
Attend client meetings with Senior Accountants, prepare meeting notes, and follow up on
action items (virtual or in-person)
Assist with onboarding new clients, including setting up systems, expectations, and timelines
Act as the first point of contact for clients’ bookkeeping, accounting, and taxation queries
Understand client requirements and coordinate solutions accordingly
Identify opportunities to add value, upsell relevant services, and support clients in achieving
their financial goals
Coordinate with the India-based accounting and taxation team regarding client work and
updates
Support the CEO with strategic reporting and continuous improvements to client experience
systems
Participate in networking events, team retreats, and internal workshops when required
Ideal Candidate Profile
Must-Have Skills & Qualities
Minimum 5–7 years of experience in an Australian public accounting firm.
Strong knowledge of Australian tax laws, BAS, GST & payroll.
Excellent verbal and written communication skills.
Client-facing experience and ability to build rapport with business owners.
Proficient in Xero, MYOB, QuickBooks, and reporting tools.
Strong attention to detail, time management, and follow-through.
Preferred Attributes
Experience working in a hybrid or remote setup with international teams.
Knowledge of the NDIS industry
A warm, reliable, and proactive personality who genuinely cares for clients.
Comfortable presenting data and explaining financial concepts to non-accountants.
Why Join NexZen?
Be part of a purpose-driven company focused on people, not just numbers.
Get a chance to work closely with the CEO and grow into leadership or advisory roles.
A flexible, supportive, and collaborative culture – we value family, freedom, and fulfillment.
Training on our proprietary 7 Steps Fulfilment System (7SFS) to elevate both professional
and personal growth.
Application Process
Please send your CV and a short cover letter answering:
1. Why are you interested in this role?
2. What is one client story where you made a real impact?
3. What are your salary expectations and ideal start date?
Apply to: [email protected]/[email protected]
Subject: Senior Accountant Application – [Your Name]
Live a fulfilled life,
this role is for our client in Australia
Thanks &Regards
Pradeep Srivastava
Country Head
Saicooper HR Extension Pvt Ltd
No.270/2/21, Ground Floor,
Sir M V Road , Bommanahalli
Hosur Road, Bangalore- 560068
#9845114630,www.hrextension.co.in
Pay: $70,000.00 – $80,000.00 per year
Work Location: In person
