TITLE: Ecommerce Optimisation Coordinator
JOB TYPE: Full Time
LOCATION:
Cremorne, VIC, AU, 3121
#job-location.job-location-inline { display: inline; }
.buttontext86b6fa963656f498 a{ border: 1px solid transparent; } .buttontext86b6fa963656f498 a: focus{ border: 1px dashed #444444 !important; outline: none !important; }
ABOUT US
At DECJUBA we’re all about effortless, edgy fashion to make you look and feel #AMAZING.
Relaunched by Tania Austin in 2008, DECJUBA has become a leading retailer in Australia and New Zealand, growing our store footprint from just five stores into 140+ stores and two online sites.
We have a strong focus on innovation and are dedicated to pushing ourselves to be better than yesterday… we are our own competition!
We are passionate about our #DREAMTEAM and are committed to continuous learning and development to set our team up for success!
ABOUT DECJUBA
At DECJUBA, we are a proud B Corp Certified Australian fashion brand with a clear vision: to make our customers look and feel amazing. Known for aspirational, effortless style, we make getting dressed every day easy. Our three brands – DECJUBA, D-LUXE Basics and DECJUBA Kids – bring that vision to life season after season. Reimagined by Tania Austin in 2008, DECJUBA is female-owned and led, with more than 1,500 team members across our global Head Office and retail stores. Today, our retail footprint spans over 170 locations across Australia and New Zealand, alongside a growing global online presence. Because when our customers feel amazing, we know we’re doing what we do best.
ABOUT THE OPPORTUNITY
We’re looking for an organised, curious and digitally-minded Ecommerce Optimisation Coordinator to join our IT team. Reporting to the Ecommerce Product Manager, you’ll support the ongoing optimisation and performance of DECJUBA’s ecommerce platforms, helping coordinate website enhancements, fixes, testing and digital projects that improve the online customer experience.
Working across Ecommerce, Customer Experience, IT Projects and external technology partners, this is a great opportunity to build your Ecommerce career and get hands-on across the digital customer journey.
KEY RESPONSIBILITIES
Support the delivery of ecommerce website fixes, enhancements and digital project initiatives
Log, track and follow up website issues through to resolution
Gather and document requirements for website improvements
Maintain project trackers, action lists and enhancement updates
Support UAT across website enhancements, fixes and releases
Support post-launch reviews and ensure enhancements are working as expected
Coordinate project updates, timelines and outstanding actions across stakeholders
Work closely with Ecommerce, Customer Experience and IT Project teams
Support coordination with external agencies and technology providers
Assist with enhancements across platforms including Shopify, Yotpo, Refundid, Klaviyo and Athos
Research competitor websites, digital trends and Ecommerce best practice
WHAT YOU’LL BRING
Previous experience in Ecommerce, Digital, Retail, Project Coordination or a related area
Strong organisation skills with the ability to manage multiple priorities
Excellent attention to detail
Clear written and verbal communication skills
A proactive, positive and solution-focused approach
Confidence working with different teams and stakeholders, as well as following up outstanding actions to keep work moving
An understanding of online customer journeys and website functionality
Exposure to Shopify or another Ecommerce platform is highly regarded
Experience working with external agencies is advantageous, but not essential
Most importantly, you’ll be curious, keen to learn and excited by how digital improvements can create a better customer experience and support commercial performance.
WHY DECJUBA
At DECJUBA, we believe our people are what make us AMAZING.
You’ll join a fast-paced, collaborative environment where you’ll have the opportunity to learn, grow and build your Ecommerce capability while working across a broad digital ecosystem.
You’ll be surrounded by passionate people, work with teams across the business and have the chance to contribute to digital improvements that directly impact the DECJUBA customer experience.
If you’re ready to grow your Ecommerce career and help us continue creating an AMAZING online experience for our customers, !
.buttontextcb67233007f91772 a{ border: 1px solid transparent; } .buttontextcb67233007f91772 a: focus{ border: 1px dashed #444444 !important; outline: none !important; }
Our #DREAMTEAM deeply value and celebrate individuals of all ages, abilities, genders, cultures, and lifestyles. We are dedicated to fostering inclusivity, diversity, and a genuine sense of belonging for everyone.
Don’t wait, to start your DECJUBA journey!
DECJUBA are a 2023 Circle Back Initiative Employer meaning we commit to respond to every applicant.
#LI-DNI
