JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
People ManagementEnsure contractors and their staff are aligned to JLL’s core principals which include team work, communication and work ethics
Build and maintain an environment that supports teamwork, co-operation and performance excellence within the EG Funds portfolio team.
Client/Stakeholder Management
Proactively engage stakeholders to ensure that on site client’s expectations are met
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
Contribute to national account initiatives, KPIS, collaboration and goals
Key point of contact for Facilities and building management
Attendance at all monthly and quarterly client + account meetings
Attend client initiative events.
Internal Reporting – Provide timely reporting internally, and quick response to internal requests for information. Attend monthly team meetings to review property performance. Attend those meetings/forums nominated by your Manager.
Client Recommendations – Work with property team in the preparation of client recommendations
Work with the Client and management team to develop a leasing strategy, taking an active role in the timely delivery of tenancies and lease documentation.
Procurement & Vendor Management Ensure vendors are well-managed, delivering services on time and within budget
Ensure that vendor procurement processes comply with agreed client & account procurement guidelines as well as Jones Lang LaSalle best practice.
Ensure invoices are processed according to JLL best practices and paid in an efficient manner.
Monitor & manage plant & equipment life cycle recommendations
Prepare CAPEX recommendations for the National Team
Contracts Management Plan and manage all contracts to ensure that they are professionally delivered at the right costs
Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
Ensure contracts are continually assessed to deliver best value to the client
Positive contractor relationship management to ensure safe and effective delivery of contractor services.
Execute monthly meetings ensuring all contractor KPI’s are met.
Ensure meeting minutes are accurate and up to date.
Ensure all site safety requirements are adhered to including currency JLL & site-specific inductions, current CM3 registration, current & accurate site safety plan, accurate SWMS for service and non-service-related tasks.
Manage budget with respect to service contracts.
Manage contract tender process within client and JLL guidelines and expectations.
Ensure contractors are continually assessed to deliver best value to the client.
Finance Management Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics
Ensure financial processes are followed at all times and budgets are met including providing commentary on any variances.
Annual Plan and Budgets - Together with the other members of the management team, prepare an Annual Business Plan, Income and Expenditure Budget and Capital Expenditure Budget for each property.
Promptly review, signoff and process invoices for payment including raising purchase orders and billing.
Client Reporting – Working with the other members of the management team prepare monthly re-forecasting and variance reporting for each property in accordance with the timeline established by the Client.
Health & Safety Management
Ensure the provision of a safe working environment
Ensure compliance with statutory regulations on fire, health and safety standards
Manage works to improve operational site safety
Site Operations Management
Recommend continuous quality improvement practices and implement Industry Best Practice operations
Implement building procedures and performance measures and ensure they are maintained at all times
Review existing operations regularly to reduce costs and improve operational standards
24/7 emergency call support and site attendance when required
Ensure JLL Permit to Work program is in place and adhered to. Regular refresher training with site security staff.
Maintain consistent operational security of the building and operating systems and staff.
Routine Site Inspections
Liaise with tenants on any lease related issues.
Work with the management team to understand lease requirements, assists with tenant retention and overall tenant management.
Ensure that all property and tenant details and registers are maintained in an accurate manner
Provide recommendations to and support client ESG improvement
Risk Management Ensure a property risk management program including audits are implemented and maintained
Ensure disaster recovering and business continuity plans are implemented and maintained
Ensure escalation procedures and incident reporting procedures are implemented in accordance with the account protocols
Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct
Support National team with ongoing compliance reporting
Engage 3rd party specialist to complete operational and/or engineering systems auditing as determined by the onsite management team or building Owners, e.g building façade audits, lift & audits.
An overview of the role:
Assist the Property management & National team on any other tasks as required to manage the assets to the JLL standard.
Achieve Key Performance Indicators and Service Level Agreement targets. To assist in managing the portfolio to the JLL standards and best practice. Ensure client KPI measures are achieved.
Sound like you? This is what we’re looking for:
Minimum 5+ years' experience in facilities management or similar
Basic knowledge of lease requirements and experience with tenant management
Strong computer literacy including proficiency in facilities management software
Benefits:
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ526857
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
