For people who love solving problems, building relationships, and helping customers get the most from their investment.
This isn't your typical sales role.
We're looking for someone who's naturally curious, takes initiative, and enjoys helping others succeed. You don't need decades of experience. If you're someone who cares about doing great work, likes figuring things out, and can build strong relationships with a wide range of people, this could be a great fit.
In this role, you'll work closely with dealership teams, key account managers, and fleet customers to ensure customers get maximum value from our service and fleet management solutions. You'll act as a trusted partner, helping customers understand how their fleets are performing, identifying opportunities for improvement, supporting onboarding and training, and ensuring they get the most out of our systems and service contracts.
This is a highly collaborative role that combines relationship management, customer support, data analysis, and continuous improvement. You'll spend time supporting dealerships and sales teams while also working directly with customers to help improve fleet utilisation, operational performance, and overall customer experience.
What You'll Be Doing
You don't need to tick every box, we'll support your learning and growth. Here's what the role looks like:
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Working alongside dealership teams and key sales managers to grow service contract and fleet management solutions.
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Building strong relationships with fleet customers and becoming a trusted point of contact throughout their journey.
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Helping customers understand fleet performance, utilisation trends, and opportunities to improve efficiency and uptime.
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Supporting customer onboarding and delivering training on our systems, tools, and service offerings.
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Coaching and supporting dealership teams so they can deliver exceptional customer outcomes.
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Monitoring customer engagement, identifying trends, and using data to recommend improvements and value-adding initiatives.
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Managing service contract enquiries, renewals, and ongoing support requirements.
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Collaborating with customers, dealerships, and internal teams to resolve issues and ensure a seamless customer experience.
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Contributing to business improvement initiatives, strategic planning, and national projects.
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Bringing fresh ideas and a continuous improvement mindset to everything you do.
