- Full Time Position
- Guaranteed base earnings + attractive commission
- Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Nunawading Flooring Team is seeking a passionate, customer service focused Retail Manager to join them in delivering Great Service, Always! to their customers.
As a Retail Manager, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.
To be successful in this role, you must:
- Enjoy working in a very driven team environment
- Have the ability to develop solutions and strategies to help customers pick the right product
- Be capable of crafting and implementing strategies to improve product mix, stock levels, and service standards
- Formulate and execute purchasing and marketing policies, set prices, and promote our establishment's goods and services
- Provide exceptional customer service by selling goods and services and offering expert advice on product use
- Maintain accurate records of stock levels and financial transactions, as well as overseeing budgeting for the establishment
- Hire, train, and manage staff to ensure that they are knowledgeable and professional in their interactions with customers
- Monitor market trends and make recommendations for new products or services to improve sales and customer satisfaction
- Conduct regular evaluations of staff performance and provide ongoing training and support
- Ensure compliance with all relevant occupational health and safety regulations, and provide leadership and support to your team in order to achieve the best possible results
We require someone who:
- Is self-driven and motivated
- Able to maintain excellent customer service no matter the situation
- Has a base level of knowledge in the Flooring products industry (preferred)
- Has a degree or 2+ years of sales/management experience
- Has a strong work ethic
- Is able to work in a competitive environment
On Offer:
- Ongoing support and training from a dedicated professional team
- Attractive commission-based structures
- Fantastic incentive-based promotions
- A positive work environment where good performance and work ethic is recognized and rewarded
- Fantastic opportunities for career progression and personal growth
- A base salary of $80,000 to $85,000 + Super + commissions
If this role excites your passion for a new opportunity, please submit your application for consideration. Join the team at Harvey Norman Flooring Nunawading and take the next step in your career today!
