JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
As a Lobby Host at JLL, you'll be the welcoming face of our workplace, delivering exceptional front-of-house experiences while supporting operational excellence behind the scenes. Working closely with the Workplace Experience Manager and Concierge Lead, you'll manage a diverse range of responsibilities spanning visitor services, facility operations, vendor coordination, and administrative support. This is far from a traditional reception role—you'll actively engage with stakeholders at all levels, assist with event coordination, and ensure seamless day-to-day operations across the site. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this role is central to creating that positive, professional environment. Each day brings new challenges and opportunities as you maintain consumables, oversee access control, coordinate meeting room logistics, and serve as a trusted point of contact for staff, clients, and visitors alike. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with multiple teams to deliver outstanding workplace experiences.
An overview of the role:
Greet all visitors, clients, and staff with professionalism and warmth, managing reception duties including refreshments, name badges, incoming calls, and guest escorts
Oversee access badge administration, new starter onboarding, meeting room bookings, and event setups to ensure seamless workplace operations
Maintain consumables inventory and conduct daily site inspections to ensure all spaces are well-supplied, clutter-free, and aligned with quality standards
Support event management and coordinate with cross-functional teams on catering delivery, room arrangements, and health and safety compliance
Manage IT hardware assets, courier distribution, car parking requests, and serve as a key team member during emergency situations
Sounds like you? This is what we are looking for:
Proven track record of delivering exceptional customer service in a front-of-house, reception, or hospitality environment with strong administrative skills
Excellent verbal and written communication skills with confidence interacting with stakeholders at all organizational levels, including senior leadership
Self-motivated and proactive attitude with keen attention to detail and ability to manage multiple priorities in fast-paced settings
Basic understanding of facilities services and knowledge of local occupational health and safety requirements
Proficiency with technology systems including SharePoint, calendar management tools, and standard workplace software
Experience in vendor management, event coordination, or facilities operations within corporate or commercial environments (preferred)
Demonstrated ability to build and maintain effective relationships and solve complex problems with flexibility and diplomacy (preferred)
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ521607
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
