Department: Service Assurance
Department/Agency: Department of Communities and Justice
Location:
Parramatta, NSW, AU, 2150
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Req ID: 85678
Senior Project Officer
Location – This role offers hybrid working arrangements with flexible office locations, as the team is across the state.
Employment type – Temporary, Full-Time role for 10 months
Salary – Clerk Grade 9/10, $ 133,348 - $146,945per annum, plus employer’s contribution to superannuation
Industry leading training with ongoing career development and support
Your role
In this role, you will coordinate and oversee the delivery of a complex statewide program that supports housing service outcomes across NSW. Working closely with more than 30 client service teams and a broad range of internal and external stakeholders, you will provide project leadership, governance oversight, and strategic support to ensure program objectives are achieved.
Operating in a dynamic and high-profile environment, you will analyse complex information, identify risks and emerging issues, provide evidence-based recommendations, and drive continuous improvement initiatives. You will work collaboratively across Homes NSW to support consistent program delivery, manage competing priorities, and contribute to organisational objectives.
This role suits someone who is an experienced project professional, enjoys working across diverse stakeholder groups, and can balance strategic thinking with operational delivery.
What you’ll do
Manage the implementation, monitoring and evaluation of a complex statewide program to support strategic and operational priorities.
Lead project planning, reporting, governance and risk management activities to ensure delivery of agreed outcomes.
Prepare high-quality briefings, reports and recommendations for senior leaders and executive stakeholders.
Analyse operational and performance information to identify trends, risks, opportunities and areas for improvement.
Build and maintain productive relationships with client service teams, partner agencies and sector stakeholders across NSW.
Coordinate responses to emerging issues and support informed decision making through timely and accurate advice.
Drive continuous improvement initiatives that enhance program effectiveness, consistency and service outcomes.
Support governance forums, reporting requirements and project evaluation activities.
What we’re looking for
Demonstrated experience managing complex projects or programs within a large and diverse organisation.
Strong stakeholder engagement and relationship management skills, with the ability to influence and negotiate across multiple levels.
Excellent written communication skills with experience preparing reports, briefings and recommendations for senior decision-makers.
Strong analytical and problem-solving capability, including the ability to interpret complex information and identify practical solutions.
Experience managing risk, governance and reporting requirements in a fast-paced environment.
Ability to manage competing priorities, navigate ambiguity and achieve outcomes within tight timeframes.
An understanding of government programs, housing services, community services or related sectors would be highly regarded.
Download the role description.
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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role:
In 500 words or less, describe a time you managed a complex project or program involving multiple stakeholders with competing priorities. How did you plan and coordinate the work, manage risks and challenges, and ensure successful delivery of outcomes?
Applications close Thursday, 27 August 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Jacob Allen on 0428 667 803, or at
[email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Syvonne Pereira on 0498 091 786 or via
[email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page
