- Lead the full Distribution Centre operation for our purpose-led, B Corp certified fashion business
- Drive performance across Wholesale, Retail and eCommerce distribution
- Build and develop a collaborative, capable and high-performing DC team
- Shape operational improvement, inventory accuracy, safety and exceptional customer experience
- Full-time, Monday to Friday, on site in Reservoir, Melbourne
We’re looking for an experienced, people-focused Distribution Centre Manager to lead the end-to-end performance of our Distribution Centre. You’ll oversee the safe, accurate and efficient movement of inventory across eCommerce, Wholesale and Retail, bringing together people, process, systems and data to deliver exceptional service and strong commercial outcomes.
Your responsibilities will include:
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Leading day-to-day operations across receiving, storage, replenishment, picking, packing and dispatch
- Driving fulfilment accuracy, DIFOT, productivity, capacity and service performance across all channels
- Leading, coaching and developing an engaged, accountable and high-performing DC team
- Maintaining inventory integrity through strong receipting, putaway, cycle count and stocktake controls
- Optimising stock flow, warehouse layout, systems, labour and resources to meet seasonal demand
- Managing freight, suppliers, operating costs and relevant budgets
- Championing workplace safety, compliance, housekeeping and proactive risk management
- Using operational data, innovative, solution based thinking and continuous improvement methods to improve customer experience, cost and sustainability outcomes
This is a full-time, Monday to Friday, on-site leadership role based in our Reservoir Distribution Centre.
You are a commercially minded and hands-on operational leader who creates clarity, builds team capability and enjoys making complex, fast-moving operations work better.
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At least five years’ experience leading a Distribution Centre, warehouse or fulfilment operation in a retail, wholesale, eCommerce or multi-channel environment (eCommerce highly regarded)
- Demonstrated success leading, developing and engaging operational teams
- Strong knowledge of inventory management, distribution, fulfilment and freight operations
- Experience driving change, implementing systems and embedding improved ways of working
- Confidence managing budgets, suppliers and external service providers
- Strong data and systems capability, including Excel, WMS, inventory and fulfilment platforms
- A solutions-focused approach with strong planning, prioritisation and stakeholder management skills
- A genuine commitment to customer experience, safety, teamwork and continuous improvement
- Salary and benefits aligned to your experience
- Supportive, collaborative and people-first culture
- Opportunity to participate in the ELK Incentive Plan, which shares 20% of annual net profit across the permanent team
- Up to 60% employee discount on ELK products and a 50% discount for nominated family and friends after six months
- Genuine commitment to work-life balance, connection and wellbeing
- Opportunity to lead a business-critical function and contribute to a certified B Corp and 1% for the Planet business committed to sustainability
If this sounds like you, apply with your résumé and a short cover letter outlining the leadership and operational impact you would bring to ELK, or contact [email protected] for a copy of the Position Description or to find out more.
A pioneer of Australian design, ELK was established in 2004 in Melbourne, Australia. The ELK aesthetic holds a unique place within the international fashion landscape. With a highly considered approach by brand founders Marnie and Adam, ELK collections resonate with their global audience through sustainable and ethical practices, design refinement, trend curation and an intellect that is innately their own. Their sculptural accessories, hand-made leather and ready-to-wear collections define their artful vision while their devotion to ethical and sustainable practices has endured them as a leader in the practice of responsible innovation for the fashion industry. At ELK, we nurture an open, inclusive workplace, valuing authenticity, transparency and community and celebrate individual strengths. We strive to ensure our team reflects the diversity of our customers and the communities in which we work. We embrace the opportunity to welcome talent who are passionate not just about what we do but why we do it, irrespective of background, life stage, identity, and ability. Join us on our journey as a responsible business, making better products for a healthier planet.
