Job Title: Medical Receptionist
Location: Noosaville, QLD
Work Type: [Full-Time / Part-Time / Casual]
Classification: Healthcare & Medical > Medical Administration
About Noosa Clinic
Noosa Clinic is a well-established, patient-focused medical practice located in Noosaville. We pride ourselves on delivering high-quality healthcare to the Sunshine Coast community in a professional and highly supportive environment.
The Role
We are seeking a highly organised and approachable Medical Receptionist to join our front desk team. As the first point of contact for our patients, you will play a critical role in ensuring the clinic runs smoothly and efficiently. You will work closely with our Principal Doctor, nursing staff, and management team to provide exceptional administrative support.
Key Responsibilities
- Patient Experience: Greeting patients warmly, managing enquiries, and ensuring a high standard of patient care from the moment they walk in.
- Appointment Management: Coordinating patient bookings, managing the clinical roster, and prioritising urgent medical appointments.
- Billing & Administration: Processing patient accounts, Medicare, DVA, and WorkCover claims accurately.
- Communication: Triaging phone calls efficiently and liaising between patients, doctors, and external healthcare providers.
- Data Entry: Maintaining highly accurate and confidential patient records in our practice management software.
About You
- Proven experience as a Medical Receptionist or in a similar fast-paced healthcare administration role.
- Proficiency with Best Practice.
- Strong understanding of Medicare billing and medical terminology.
- Excellent communication and interpersonal skills, with the ability to remain calm under pressure.
- High-level organisational skills and a meticulous eye for detail.
What We Offer
- Supportive Environment: Work alongside a collaborative and dedicated clinical and administrative team.
- Location: Modern clinic facilities situated in the heart of Noosaville.
How to Apply
If you are a dedicated professional looking to contribute to a thriving local practice, we want to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience.
For a confidential discussion or specific questions regarding the role, please contact the Practice Manager at [[email protected]] or [0754497600]
Pay: $24.95 – $35.00 per hour
Benefits:
Work Location: In person
