Casual Medical Receptionist
Employment Type: Casual (Weekday & Weekend flexibility required)
Location: Minto, NSW (South West Sydney)
About the Role: This Medical Centre is a fast-paced practice dedicated to providing exceptional healthcare to our community. We are currently seeking an experienced, professional Casual Medical Receptionist to join our busy front-of-house administrative team.The successful candidate will be highly organised, capable of multitasking under pressure, and available to work a flexible roster covering both busy mid-week schedules and weekend shifts.
Key Responsibilities
- Patient Experience: Greet patients, specialists, hospital staff, and pharmacists with a warm, professional, and efficient manner.
- Communication Hub: Promptly answer incoming telephone calls, managing a high volume of inquiries with empathy and clarity.
- Appointment Management: Coordinate and optimize patient bookings using clinic software according to set procedures.
- Financial Administration: Process patient billings, handle general account inquiries accurately, or escalate complex issues to the Practice Manager.
- Clinical Administration: Efficiently manage incoming correspondence, scan patient documents, and file pathology and imaging results.
- Clinic Presentation: Maintain a highly professional, organised, tidy, and welcoming reception environment.
- Triage & Safety: Remain calm under pressure to identify and handle medical emergencies swiftly by following clinic safety protocols.
- Data Integrity: Maintain a vigilant attitude toward administrative accuracy and enforce strict patient confidentiality at all times.
What We Are Looking For
- Software Skills: Previous hands-on experience using Medical Director and Pracsoft is required.
- Industry Experience: Prior experience working within a busy medical centre or healthcare setting is strongly preferred.
- Workflow Management: Meticulous attention to detail with strong time management skills and a proven ability to prioritize tasks.
- Adaptability: A proactive, fast learner with a genuine willingness to pick up new skills and administrative protocols.
- Autonomy & Teamwork: Capable of working completely independently under pressure, while remaining a cooperative team player.
- Reliability: Exceptional punctuality, a strong work ethic, and an unwavering commitment to patient privacy.
How to Apply
If you are a punctual, detail-oriented professional ready to contribute to a busy medical team, we would love to hear from you.Please email your current resume directly to [email protected].
Job Type: Casual
Pay: $18.35 – $47.04 per hour
Work Location: In person
