With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.
About the Role:
Chubb Fire & Security Australia is seeking a detail‑oriented Operations Support Specialist to support our service and operational teams in Salisbury on a 6‑month fixed‑term contract. In this role, you will play a key part in ensuring accurate order processing, billing, and customer portal administration while working across multiple enterprise systems.
This position is ideal for someone who thrives in a structured, high‑volume environment, values process accuracy, and enjoys collaborating with cross‑functional teams to deliver exceptional operational support.
Key Responsibilities:
Customer Portal Administration
-
Maintain and manage third‑party customer portals.
-
Upload compliance documents such as certificates and insurance documentation.
-
Submit claims and invoices through customer portals when required.
Operations & Administrative Support
-
Provide transactional administrative support aligned with operational processes.
-
Ensure system data accuracy and adherence to defined service levels and process controls.
Systems & Technology You will regularly work with:
-
Microsoft Dynamics (Field Service)
-
Pronto
-
Zoho
-
Microsoft 365 (Outlook, Excel, Teams, SharePoint)
Pre‑Employment Requirements
The successful candidate will be required to undertake a mandatory pre‑employment medical assessment, Drug & Alcohol test, and a National Police Check.
We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with a disability, LGBTIQA+ and all cultural backgrounds
Información adicional
Sobre nosotros, nuestra cultura y lo que podemos ofrecerle
Fundada hace más de 200 años, Chubb Fire & Security es una empresa global cuya motivación reside en mantener a las personas y al mundo seguros. Proporcionamos sistemas, equipos y servicios esenciales, desde vigilancia CCTV digital y alarmas contra intrusos, hasta sistemas de detección y extinción de incendios. Nuestra completa variedad de productos y servicios innovadores satisface las necesidades de una amplia gama de clientes, desde negocios independientes locales hasta muchas de las empresas del FTSE 100.
Creemos que ofrecemos una cultura laboral única, donde usted es tan importante para nosotros como nuestros clientes, y queremos que eso sea lo que sienta cada día. Estamos orgullosos de facilitar una formación extensa a todos nuestros nuevos asesores, prestándoles un apoyo total y permitiéndoles prosperar en sus nuevos puestos y más allá, con oportunidades continuas de desarrollo profesional a lo largo de su trayectoria profesional con nosotros.
