Who we are and what we offer:
Interested in shaping skylines across the globe?
Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first.
Supporting the business, Multiplex has a Global IT division with colleagues located across Australia, UAE, UK, and Canada working to an operating model based on the principles of Design, Build, Run, and Enable.
It's an exciting time to join the IT team at Multiplex as we pursue our strategy to modernise the business through digital technology. Alongside our Digital Transformation team, we are working on initiatives to leverage data and technology to improve the operational efficiency of our business. The Global IT division is committed to providing certainty of service and technology solutions that just work, ensuring the business is built to outperform.
With 110+ colleagues in the Multiplex Global IT division, we have roles across the full IT lifecycle from designing IT solutions, delivering change projects, to the business-as-usual running of our IT infrastructure, all while ensuring we are safe, secure and compliant.
You will also have access to a range of holistic benefits including:
- Bonus schemes, annual remuneration reviews and salary continuance insurance.
- Health and Wellbeing programs, including annual voluntary skin and health checks.
- Benefits to support parents and families, including 20 weeks paid parental leave regardless of gender, payment of superannuation on unpaid leave, and transition coaching.
- Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy.
- An industry-leading approach to flexible work to enable better work-life balance.
Who we're looking for:
We are seeking an experienced IT Infrastructure Engineer to join our Global Technical Operations Team, supporting both business-as-usual (BAU) operations and project delivery across cloud and on-premise environments.
Reporting to the Global Technical Operations Manager, this role plays a critical part in designing, maintaining, and improving our global infrastructure while strengthening our cyber security posture. You will work collaboratively across a global IT function, providing expert support, resolving complex technical issues, and contributing to ongoing service and security improvements.
This is a hands-on role suited to someone who thrives in a dynamic environment, takes ownership, and brings a proactive, solutions-focused mindset.
Key Responsibilities:
- Design, configure and deploy scalable infrastructure solutions (cloud and on-premise)
- Proactively monitor systems and ensure performance, availability, and security
- Troubleshoot and resolve complex infrastructure and network issues
- Support and enhance cyber security initiatives, including incident response
- Follow ITIL change management processes and maintain accurate documentation
- Provide Level 2/3 support and manage escalations across global environments
- Collaborate with internal stakeholders and vendors to resolve incidents and improve services
- Contribute to ISMS compliance and continuous improvement initiatives
- Develop knowledge base articles, SOPs, and operational documentation
- Support infrastructure and security projects as a key technical resource
Essential Skills & Experience:
- 2+ years' experience in infrastructure engineering within an enterprise environment
- Proven experience with Microsoft Azure (IaaS & PaaS) and on-premise infrastructure
- Strong understanding of:
- Azure Governance, Security, Identity, Monitoring and Automation
- Security tools such as Sentinel, Defender, Azure Security Centre
- Cloud-based disaster recovery solutions
- Experience troubleshooting and resolving infrastructure and security incidents
- Scripting/coding capability (e.g. PowerShell, Python)
Certifications (preferred/required):
- Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
- Microsoft Azure Fundamentals (AZ-900)
- Microsoft Azure Administrator (AZ-104)
- Microsoft 365 Certified: Enterprise Administrator Associate (MS-900 / MS-500)
A note on diversity:
We're committed to building a workplace where people of all genders, cultures, identities, abilities and life experiences feel they belong. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, culturally diverse communities, LGBTQIA+ communities, people with disability, and veterans.
You don't need to meet every requirement to be considered so if this role sparks your interest and you want to help build a better future, we'd like to hear from you. We're committed to a barrier-free recruitment experience. If you need any adjustments, simply let our Talent Acquisition team know.
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