About The Role: Mercedes-Benz Hornsby is a proud 2025 Circle of Excellence award winner — a recognition of the outstanding standard of customer experience and performance our team consistently delivers. Due to our continued growth, we are looking for a Sales Executive to join our close-knit, high-performing team on Sydney's Upper North Shore.
This role is suited to a driven, customer-centric professional who thrives in a luxury retail environment and is passionate about delivering an exceptional, personalised purchasing experience. You will act as a trusted Mercedes-Benz ambassador, guiding clients through their ownership journey while upholding the premium standards that define the brand.
In this role you will:
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Build and nurture long-term relationships with new and existing Mercedes-Benz clients
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Deliver a personalised, end-to-end sales experience across our New, Pre-Owned, and Vans offerings
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Present and demonstrate the full Mercedes-Benz model range with expert product knowledge
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Achieve and exceed individual and team sales targets while maintaining brand integrity
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Manage customer leads, follow-ups, and pipeline activity using CRM systems
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Coordinate vehicle handovers to ensure a seamless and memorable delivery experience
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Ensure compliance with dealership processes, Mercedes-Benz Australia standards, and regulatory requirements
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Collaborate closely with Finance & Insurance, Service, and Delivery teams
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Represent Mercedes-Benz Hornsby with professionalism in every client interaction
Our ideal candidate will possess the following:
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Proven experience in automotive sales or luxury retail (automotive preferred)
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Strong consultative selling and relationship-building skills
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A polished, professional presentation and communication style
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A customer-first mindset with a genuine passion for the Mercedes-Benz brand
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A results-driven approach with strong negotiation skills
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Ability to work in a fast-paced, performance-focused environment
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Valid driver's licence
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Experience with CRM systems and digital sales tools
Why Join Mercedes-Benz Hornsby & Autosports Group?
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Be part of a 2025 Circle of Excellence winning dealership with a close-knit team that supports and celebrates each other
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Sell across a diverse product portfolio — New vehicles, Pre-Owned, and Vans — keeping your role varied and your earning potential broad
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Accelerated career growth with a defined pathway and ongoing professional development, including access to Mercedes-Benz factory-backed training
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ASG Paid Parental Leave to support you and your family
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Access to exclusive OEM offers on new vehicles across all dealerships
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Unlock exclusive retail benefits with major partners including Samsung, Commonwealth Bank, and Caffé Molinari on-site, plus a wellbeing program featuring discounted private health insurance with HCF and access to Fitness Passport
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Be part of a truly inclusive culture, championed by our Diversity and Inclusion Council and Women's Network
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Referral bonus incentives for employees and their friends and family
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Confidential, free access to our Employee Assistance Program (EAP) for personal and professional support
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Enjoy a vibrant team culture with regular social events, team barbecues, and community engagement at our Hornsby dealership
Applications are reviewed as they are received, so we encourage you to apply as soon as possible for the best chance of progressing. Successful candidates will be required to complete pre-employment checks and hold the appropriate working rights to work in Australia. This includes reference, background, and other role-relevant screening where applicable.
