About Us
HumanAbility is a Jobs and Skills Council for the health, human services, aged care and disability, sport & recreation and early childhood industries.
HumanAbility’s objective is to advance education by supporting skills and workforce development for the above specified industries. It is a values-based organisation, that is not-for-profit, industry-owned and led, that is contracted by the federal government.
We have an opportunity for a Stakeholder Engagement & Policy Manager (Aged Care) to join us on a full-time basis in an ongoing capacity subject to funding (currently funded until mid-2028). The role may be located anywhere in Australia and will involve travel with overnight stays for organisation meetings, stakeholder meetings, workshops, and industry events.
About the position
This exciting role is a key position responsible for leading the development, management and delivery of strategic engagement, to support the delivery of HumanAbility’s strategic and operational plans. As a Stakeholder Engagement and Policy Manager at HumanAbility, you will play a vital role in fostering meaningful connections and collaboration within the health care and social assistance industry. Your work will focus on a specific portfolio (Aged Care), but you will have an ability to understand cross-sectoral issues and lead informed discussions with stakeholders from across a range of sectors and organisations. You will be responsible for strategic engagement, policy development and knowledge sharing, and industry/sector stewardship. You will work with members of all HumanAbility teams to maximise the impact and influence of our work.
Key Accountabilities
This role will:
- Stakeholder engagement: Develop and implement strategic engagement plans across various HumanAbility projects, and in line with operational and strategic objectives. Foster and maintain partnerships with stakeholders to identify strategic partnership opportunities and shared skills, training and workforce issues. Serve as the primary point of contact for specific groups of stakeholders, including HumanAbility Committee members. Maintain contemporary networks, including organising and coordinating activities to ensure a proactive approach to engagement across the designated portfolio.
- Engagement activity and facilitation: Facilitate forums, workshops, and meetings aimed at gathering data and industry insights from stakeholders. In-person attendance and facilitation at external and internal events is required, utilising expertise to manage a variety of viewpoints.
- Industry insight and policy development: Maintain a deep understanding of the industries’ landscape, trends, challenges, and opportunities, ensuring that engagement efforts remain relevant and impactful. Build stakeholder rapport to understand perspectives and policy priorities and share insights and policy knowledge with and across stakeholders and internal teams. Demonstrate and continually develop sector expertise to inform policy development, respond to reforms and government directives, and support successful outcomes for stakeholders and HumanAbility. Advise on consultation strategies and provide industry intelligence to guide research, strategic workforce development andtraining product development projects to ensure stakeholders are actively engaged and driving our project work.
- Strategic communications: Apply strong written and verbal communication skills to assist colleagues in the writing and contribution to the broad work of HumanAbility (e.g. engagement strategies, mapping and plans, papers for key Committees, email and phone correspondence with stakeholders, qualitative research and notetaking for Workforce Planning, preparation of consultation questions, input to submissions). Apply strong analytical skills to synthesise industry insight, policy trends and other key information for a variety of purposes including workshop design, briefing notes, speeches, and presentations. Collaborate with colleagues to inform and assist in implementing effective communications strategies that resonate with stakeholders, in a relevant, effective and timely manner.
- Project and Process Management: Assist in the development and implementation of structured processes for engagement activity, ensuring fairness, inclusivity, governance, and adherence to established guidelines. Apply strong time and project management skills to deliver consistently meaningfully, organised and coordinated engagement activity across HumanAbility’s projects and broad work, and core engagement responsibilities. Ensure stakeholder engagement activities are captured in the stakeholder relationship management system (SRM) and support continuous improvement of the SRM, ensuring the system meets business needs and captures key stakeholder, sector and policy information. Provide advice on stakeholder engagement tools to capture, analyse and disseminate insights.
- Other: Observe and follow work health, safety and wellbeing policies and guidelines. Observe and follow HumanAbility policies and guidelines. Observe and follow relevant Department of Employment and Workplace Relations frameworks and guidelines.
Qualifications and Experience
- Attainment of a relevant accredited VET qualification, tertiary degree or minimum 5 years’ work experience in a relevant role and sector is required.
- Demonstrated excellent written and verbal communication skills.
- Demonstrated excellent time and project management.
- High level IT skills in a range of software associated with content management, stakeholder relationship management systems, and project management tools, along with the Microsoft Office suite.
Further Information
We are committed to building a workforce that reflects the diversity of the stakeholders we work with. We value the unique perspectives, knowledge, and lived experiences that Aboriginal and Torres Strait Islander peoples bring, and we actively support a culturally safe and inclusive workplace.
This position is offered on a an ongoing basis to reflect Department of Employment and Workplace Relations (DEWR) grant funding until June 2028.
There may be times when it is required to work outside normal business hours i.e. evenings and weekends to meet operational and/or stakeholder requirements. The role requires interstate travel from time to time.
We operate a hybrid working model. While flexibility is supported, the balance of office-based work, in-person attendance at meetings, events and remote work will vary depending on role, location, and organisation and operational needs.
All appointees must be willing to obtain a police check and Working with Children Check. Appointees must have full working rights within Australia.
Interested?
We encourage you to apply, even if you don’t meet every single criterion. We value diverse experiences and perspectives, and your unique skills could be a great fit for our team.
Click on Apply button to submit your cover letter and cv. Applications will be reviewed as they are received, we encourage you to apply without delay. If you have any questions about this role, please contact our P&C team confidentially on [email protected].
