Join Our Team – Care Coordinator (NDIS & Aged Care)
Are you an organised, compassionate professional who enjoys building relationships and making a real difference?
El Pinoy Care Services is looking for a full-time Care Coordinator to join our Head Office team in Campbelltown, supporting both NDIS and Aged Care clients.
We are a family-run organisation that values empathy, respect, and cultural understanding. Join our supportive team and play an important role in ensuring our clients receive exceptional, person-centred care while building a rewarding career with clear progression into a Care Manager position.
A Day in the Life:
As a Care Coordinator, you will:
- Manage a portfolio of NDIS and Aged Care clients.
- Coordinate services to ensure clients receive high-quality, person-centred support.
- Build strong relationships with clients, families, support workers and external stakeholders.
- Conduct regular client welfare checks and maintain ongoing communication.
- Assist with client onboarding, service reviews and care planning.
- Work closely with the rostering team to ensure services are delivered effectively.
- Maintain accurate client records, case notes and compliance documentation.
- Escalate complex matters to the Care Manager / Team Leader where required.
- Contribute to continuous improvements in client service delivery.
Selection Criteria
Qualifications & Experience
- Previous experience in Care Coordination, Care Management, Case Management or a similar role within the NDIS, Aged Care or Community Services sector is highly regarded.
- Certificate III or IV in Individual Support, Community Services, Disability, Ageing or a related qualification is desirable.
- Current NDIS Worker Screening Check (or willingness to obtain).
- Current National Police Check.
- Current driver's licence and access to a reliable vehicle.
- Proficient computer skills, including Microsoft Office and client management systems.
Skills & Attributes
- Excellent verbal and written communication skills.
- Strong organisational and time management abilities.
- Ability to manage competing priorities in a fast-paced environment.
- Professional, empathetic and client-focused approach.
- Strong problem-solving and relationship-building skills.
- Ability to work independently while contributing positively to a team environment.
- Native-level English communication skills are essential.
- Filipino language skills are highly regarded due to the cultural diversity of our clients and workforce.
Career Development
This position has been created as a genuine pathway into Care Management.
You will receive ongoing mentoring and support from our experienced leadership team while developing the skills and knowledge required to progress into a Care Manager role as the organisation continues to grow.
Commitment to Organisational Values
- Alignment with El Pinoy Care Services' mission to deliver quality, compassionate care.
- Commitment to person-centred service delivery.
- Professionalism, integrity and accountability.
- Dedication to continuous learning and professional development.
How to Apply
- Download the application form and submit it via our online portal below.
- An updated CV and completed application form must be submitted together.
- Only shortlisted applicants will be contacted.
Application Form
02 4600 5725
[email protected]
Pay: $36.22 – $37.36 per hour
Work Location: In person
