Permanent part time position (4 days per week) based on Bidjigal Country in Hurstville
$58.88 - $60.63p/h + Super + Salary Packaging
Meaningful work with flexible, hybrid work options
Who We Are
At Benevolent, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, as Australia's first charity, this belief has shaped who we are and how we work.
As a not-for-profit, independent and non-religious organisation, we are a practice-led organisation, our work is grounded in evidence and strength-based approaches that place people at the centre of everything we do. We walk alongside individuals, families and communities, upholding rights, amplifying voices and advocating for safer, more inclusive systems where people can thrive.
Your Opportunity
For over 30 years, our Post Adoption Resource Centre (PARC) has walked alongside people across NSW whose lives have been shaped by adoption, including those navigating identity, grief, loss, reconnection and the lasting impacts of trauma. This is meaningful, specialised work where every conversation matters, and where your ability to create safety, trust and hope can make a real difference.
As the PARC Team Leader, reporting to the Manager, you will lead a team of counsellors who support clients affected by adoption though counselling, search and intermediary services, therapeutic groups, adoptions connections groups and professional development.
The Team Leader will be responsible for providing high-quality supervision, professional development and mentoring and hands-on support to the PARC team. You will be an emphatic leader who seeks to support your team and places importance on their need for supervision and seeks out opportunities for their professional development. You will have a good understanding of departmental funding agreements and can respond to departmental reporting demands. You will value all aspects of the work of the PARC team, including counselling, intermediary and searching.
How You Will Contribute
Lead the team to ensure that services can be provided to clients in a way that maximise client outcomes and meet organisational, portfolio, service, funding, and external compliance objectives.
Support team members to understand the vision, values and direction of the organisation and translate them so the team understands how they relate to their everyday practice.
Collaborate with the Manager to ensure the way the team works is commercially effective and sustainable, identifying opportunities for process improvement or more effective ways of working.
Collaborate with team members to help them understand and achieve performance expectations, build their capability, provide regular recognition, develop, and utilise talent in the team, and identify and achieve improved client outcomes and increase employee engagement.
Evaluate the quality-of-service-delivery, client plans and client outcomes against service, funding and compliance objectives on a regular basis.
Coordinate regular communication channels including team meetings, client, and practice reviews, and 1:1 discussion with team members.
Identify learning needs within the team, and appropriate learning opportunities both within and without the organisation, liaising with the learning and development team as appropriate. Develop and facilitate learning opportunities when appropriate
Comply with mandatory reporting requirements that apply to the service, in conjunction with the Manager.
Your Benefits
We support our people to live their best lives, with benefits that support your wellbeing, growth and lifestyle. Here are some of the key benefits, and we'd love to tell you more.
Salary Packaging & Perks - Maximise your take-home pay with up to $15,900 in salary packaging including entertainment and vehicle packaging options to suit your lifestyle, corporate rates/discount with selected partners.
Flexibility & Wellbeing - Enjoy hybrid work options, monthly ADOs (12 extra days off per year for full-time staff), Fitness Passport access, EAP support, and the option to purchase additional leave.
Recognition & Growth - Competitive pay, Benevolent You Make a Difference recognition program, service rewards, long service leave after 5 years, supportive performance and career check in’s and tailored professional development opportunities.
Cultural Inclusion - Dedicated cultural leave and support for Aboriginal and Torres Strait Islander employees, including leadership pathways and networking groups.
Employee Networks - Connect through our diverse, employee-led networks that celebrate diversity and foster connection and allyship across shared experiences and identities.
Your Skills and Experience
We want you to be successful in your new role! This means, you have a degree qualification in Social Work, Psychology, Allied Health or related discipline and:
Program Leadership - experience managing and leading programs in the Community Services sector.
People Leadership - experience building/maintaining an engaged, high performing team and developing their capability.
Practice Leadership - a passion for continuous improvement and implementing industry best practice into service delivery.
Flexible & Collaborative Approach - lead this innovative team/program and engage a range of stakeholders.
Understanding of the key issues surrounding adoption such as trauma and its impact, reunion issues, the historical context of forced adoption, and the position and views of differing stakeholders in the adoption space Ability to multi-task and prioritise in a fast-paced environment, ever changing environment.
Experience delivering trauma informed evidence-based programs and therapeutic services using a family systems approach
This role aligns with the capability requirements of Operational and People Leader level. Please see the Capability Framework attached to this advert to discover essential skills, values and behaviours required at this level.
Ready to make a difference?
Click 'APPLY' to send your resume and a 1-page cover letter outlining your interest and suitability for the role.
Need more information or have questions? Feel free to reach out to Dimi on [email protected] for a friendly, confidential discussion.
The artwork above is by Jasmine Sarin, a proud Kamilaroi and Jerrinja woman from NSW, who grew up on the South Coast in Jerrinja and Yuin country (Nowra) and Dharawal country (Wollongong).
The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.
