About us
We are a vibrant pizzeria located in the heart of Sandy Bay, Tasmania. We are committed to delivering authentic, high-quality Italian pizzas and exceptional customer service in a welcoming atmosphere. Our restaurant is built on a foundation of passion for great food, community engagement, and creating memorable dining experiences for our customers. We pride ourselves on our friendly team environment and our dedication to excellence in everything we do.
About the role
We are seeking an experienced Pizza Shop Manager to lead our operations at Sandy Bay. This is a full-time position based in Sandy Bay TAS 7005. As Pizza Shop Manager, you will be responsible for overseeing all aspects of our pizzeria’s daily operations, ensuring the delivery of excellent service, maintaining food quality standards, and leading a dynamic team. This role is pivotal to the success of our business and requires a hands-on manager who is passionate about hospitality and committed to creating a positive workplace culture.
Key responsibilities
- Oversee all daily operations of the pizzeria, including opening and closing procedures, stock management, and cash handling
- Lead, train, supervise and motivate the team to ensure consistently high standards of customer service and food preparation
- Maintain strict adherence to food safety, hygiene and health regulations at all times
- Manage inventory, ordering and stock rotation to minimise waste whilst ensuring product availability
- Monitor and control labour costs whilst maintaining optimal staff levels during service periods
- Ensure the pizzeria is maintained to the highest standards of cleanliness and presentation
- Handle customer complaints and concerns with professionalism and resolve issues promptly
- Implement and maintain quality control standards for all food and beverages
- Work collaboratively with kitchen staff to ensure timely preparation and presentation of pizzas
- Manage scheduling, timekeeping and staff administration
- Contribute to achieving sales targets and implementing promotional activities
What we’re looking for
- Proven experience in a restaurant or hospitality management role, ideally within a pizza restaurant or similar food service establishment
- Strong leadership skills with the ability to motivate and develop team members
- Excellent knowledge of food safety, hygiene regulations and best practices in food handling
- Proficiency in point-of-sale (POS) systems and basic financial management
- Outstanding customer service skills and the ability to build positive relationships with customers and staff
- Strong organisational and multitasking abilities with attention to detail
- Reliability, punctuality and a professional attitude
- Ability to work flexible hours, including evenings, weekends and public holidays as required
- Current Food Handler’s Certificate or willingness to obtain one
- Problem-solving mindset with the ability to make decisions independently
- Preferably, experience in the Tasmanian hospitality sector or knowledge of the Sandy Bay community
What we offer
- A competitive salary package commensurate with experience and qualifications
- Ongoing training and professional development opportunities to enhance your management and hospitality skills
- A supportive and collaborative team environment where your contributions are valued
- The opportunity to make a direct impact on our business success and community standing
- Staff meal discounts and other workplace benefits
- A role that offers variety, challenge and the satisfaction of leading a successful operation
- Flexible scheduling discussions to support your work-life balance where possible
Apply now
If you are an experienced hospitality manager with a passion for pizza, excellent leadership skills and a commitment to outstanding customer service, we would love to hear from you. Please submit your resume, cover letter and any relevant certifications. We look forward to welcoming a talented manager to our team!
