Creative Account Manager - Exposure Creative
About Us
We are a dynamic creative company delivering innovative design, brand, and experiential solutions for a wide range of clients. Our team thrives on collaboration, creativity, and delivering outstanding results.
Position Summary
We are seeking a highly organised and proactive *Creative Account Manager* to manage the day-to-day delivery of multiple creative projects. This role is central to ensuring projects run smoothly from quotation through to delivery, acting as the key link between clients, suppliers, designers, and internal teams.
You will be responsible for tracking progress, coordinating stakeholders, and ensuring timelines, budgets, and expectations are met.
This role reports directly to the Client Services Director.
Location
* Primary location: Brookvale office
* Occasional work from: North Sydney office
* Some external meetings and site visits required
Key Responsibilities
Project Management & Coordination
* Manage multiple projects concurrently from briefing to completion
* Prepare and issue project quotes in collaboration with internal teams and suppliers
* Monitor project timelines, budgets, and deliverables
* Track project status and proactively identify risks or delays
* Maintain accurate project documentation and records
Client & Supplier Communication
* Act as a key point of contact for clients and suppliers
* Provide clear, timely project updates and responses to enquiries
* Communicate briefs, changes, and approvals effectively
* Build and maintain strong professional relationships
Internal Team Liaison
* Work closely with designers, production teams, and creative staff
* Ensure briefs, timelines, and expectations are clearly understood
* Support creative teams by removing obstacles and managing workflow
* Facilitate collaboration across departments
Planning & Organisation
* Prioritise tasks across multiple projects and deadlines
* Maintain project schedules and task lists
* Ensure projects are delivered on time and within scope
* Support resourcing and workload planning
Administration & Reporting
* Prepare project status reports for management
* Track approvals, variations, and amendments
* Assist with invoicing support and documentation where required
* Ensure compliance with internal processes
Key Requirements
Experience & Skills
* Proven experience in project management within a creative, marketing, design, or production environment
* Strong organisational and time-management skills
* Ability to manage multiple priorities in a fast-paced environment
* Excellent written and verbal communication skills
* Confidence working with clients, suppliers, and internal stakeholders
* High attention to detail and problem-solving ability
* Strong proficiency with project management and office software tools
Personal Attributes
* Highly organised and methodical
* Proactive and solution-focused
* Calm under pressure
* Collaborative and team-oriented
* Adaptable and flexible
* Strong sense of ownership and accountability
* Current driver’s licence
* Access to a reliable vehicle (essential)
* Willingness to attend external meetings and site visits as required
What We Offer
* Opportunity to work with a talented and creative team
* Exposure to a diverse range of projects and clients
* Supportive and collaborative workplace culture
* Career development opportunities
* Flexible working arrangements across our Brookvale and North Sydney offices
How to Apply
Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role.
This position is ideal for a highly organised professional who enjoys working in a creative environment and thrives on keeping projects moving forward.
Job Type: Full-time
Pay: $60,000.00 – $90,000.00 per year
Work Location: In person
