Job description
Agency Department of Health Work unit NT Hearing Services
Job title Administration Team Leader Designation Administrative Officer 6
Job type Full time Duration Fixed for 2 years
Salary $99,519 - $110,953 Location Darwin
Position number 35969 RTF 351169 Closing 09/07/2026
Contact officer Gypsy de Jonge on [email protected]
About the agency Homepage | NT Health
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351169
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary objective
Provide high level administration support and coordination to facilitate Ear and Hearing Service provision in the Northern Territory
through the development and day to day management of the outreach services schedule. This position provides leadership and
supervision to the NT wide administration team.
Key duties and responsibilities
1. Provide leadership, support, mentoring and training to new and existing administration staff members, including ongoing input
into staff performance plans, allocation of workload and oversight for completion of allocated tasks.
2. Form critical partnerships with internal and external stakeholders including NT Health, Hearing Australia and the Aboriginal
Community Controlled sector to ensure the objectives of the program can be met through strong communication and
collaboration.
3. Develop and implement procedures for the efficient and effective operation of the outreach services schedule, including
coordination of the daily activities of the outreach schedule, not limited to planning, coordination and confirmation of outreach
visits.
4. Undertake procurement of goods and services and manage associated procurement instruments and processes, including
credit care management, sourcing of quotes, monitor repairs and maintenance required for business continuity.
5. Work collaboratively to efficiently and effectively coordinate travel and logistics management to facilitate Hearing Services
across communities in the NT including planning, liaising, booking, record keeping and change processes.
6. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken
in order to ensure high quality, safe services and workplaces.
7. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
Selection criteria
Essential
1. Demonstrated ability to provide leadership, support and supervision and apply conflict resolution.
2. Proven experience in administration, outreach coordination and rostering/scheduling with a detailed understanding of primary
and hearing health care services, their scope, processes, client management and records in the NT outreach context.
3. Demonstrated high-level written and oral communication skills using sensitivity, discretion and judgement to effectively liaise
and develop partnerships with colleagues, and a diverse range of government and non-government stakeholders.
4. Proven ability to plan and manage workloads against a changing and competing demands so as to manage critical timeframes.
5. Demonstrated ability to provide organised and timely administration support using initiative, discretion and high order
judgement while demonstrating flexibility.
6. Demonstrated high degree of accuracy in record keeping data management and proven experience in online travel management
system and scheduling.
7. Proven competence in the use of the Microsoft Office suite, with particular skill sets in the use of Microsoft excel.
8. Demonstrated ability to work in a multi-disciplinary team in a cross-cultural environment with the ability to interact effectively
with people from diverse cultures.
Desirable
1. Tertiary Qualifications and/or relevant industry related experience in business or public health administration.
Further information
This position is subject to pre-employment checks including the ability to obtain a Working with Children’s card, undertake and
comply with criminal history check requirements and immunisation requirements as set by the organisation.
