When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.
About the role
This is an exciting leadership opportunity to coordinate the daily operations of a Transitional Accommodation Service based in Broome. You will lead and support a multidisciplinary team delivering trauma-informed, culturally safe and person-centred support to women and children experiencing family and domestic violence and homelessness.
The role is responsible for overseeing service delivery, intake and triage processes, incident management, stakeholder engagement and operational performance. You will provide leadership, coaching and guidance to employees while fostering a positive and values-driven team culture focused on safety, wellbeing and positive outcomes for women and children.
Working closely with internal and external stakeholders, you will help shape and establish a new service while ensuring high-quality support, continuous improvement and strong community connections.
This is a permanent full time opportunity working 76 hours per fortnight in Broome.
About you
You’re an experienced and compassionate leader who thrives in dynamic community service environments and is passionate about supporting vulnerable people and communities. You bring a calm and solutions-focused approach to complex situations, along with the ability to empower and develop teams to deliver meaningful outcomes.
In addition, you will also possess:
- Bachelor qualification in Social Work, Community Services, Human Services or related discipline preferred
- Demonstrated leadership experience within community services, housing, FDV or related sectors
- Strong understanding of trauma-informed and culturally safe practice
- Experience leading teams, managing service delivery and supporting staff capability development
- Highly developed communication, stakeholder engagement and relationship-building skills
- Strong organisational skills with the ability to manage competing priorities and operational demands
- Intermediate to advanced Microsoft Office and client management system experience
- Current Driver’s Licence
- Working with Children Check
- National Police Clearance (obtained within the last six months)
About the benefits
You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.
As a valued team member, you’ll also enjoy access to:
- Not for profit Salary Packaging options up to $18,000!
- Regional Allowance of $5,000 per annum
- Fleet vehicle allowance of $15,000 per annum
- 5 weeks annual leave and 3 weeks personal leave
- Career Pathways, Professional Development and Training
- Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations
How To Apply
Click "Apply Now" to visit our website and share your application. The easiest way to apply is upload your CV and our system will prepopulate your application details for you!
Applications close on 29 June, 2026, but don't wait—apply early, as the recruitment process may begin before the closing date.
Please note all applications must be received via the online portal to be considered.
Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at [email protected] we would love to hear from you.
When life needs care, we are there
As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive.
We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.
