Job Advertisement: Client Care Coordinator (Casual)
Location: Ferntree Gully, VIC (with travel to local community sites)
Work Type: Casual (Average 15 hours per week, with potential for more during peak periods)
Flexibility: High – ideal for Audiology students or experienced lead generation specialists!
About the Role
Always Hear is an independent, community-focused audiology practice. We are looking for a dynamic, proactive, and fast-learning Client Care Coordinator to join our Ferntree Gully team.
This isn't just a desk job—it’s an active, engaging role where you will be the face of our clinic out in the community. You will travel to various local community hubs, retirement villages, and events, working alongside an assigned Audiologist to provide vital hearing support and connect with potential clients.
Key Responsibilities
- Community Engagement & Lead Generation: Actively approach, engage, and connect with people in the community to build awareness and generate high-quality leads.
- Clinical Support: Travel to different local community sites to assist your assigned Audiologist with event setup, coordination, and client support.
- Client Care Excellence: Provide a welcoming, professional, and empathetic first point of contact for community members.
- Fast-Paced Coordination: Quickly learn our systems, booking processes, and clinic standards to keep community days running smoothly.
What We Are Looking For
- Lead Generation Superstars: You are confident, outgoing, and have a proven track record or natural talent for initiating conversations and generating interest.
- Audiology Students: Looking for practical, hands-on experience in a supportive, independent clinical environment? This is the perfect foot in the door!
- Fast Learners: You pick up new concepts quickly, adapt well to changing environments, and hit the ground running.
- Reliable & Mobile: A valid driver’s licence and a reliable vehicle are essential, as you will be traveling to various community locations.
Why Join Always Hear?
- Flexible Scheduling: We understand life and study commitments. We are highly flexible with hours to help you balance your roster.
- Great Culture: Work with a passionate, independent team that values a personalized, high-quality experience over corporate targets.
- Growth Opportunity: Gain invaluable industry experience, professional mentorship, and a competitive casual rate.
How to Apply
If you are ready to bring your energy and exceptional communication skills to our team, we want to hear from you!
Please submit your resume and a brief cover letter highlighting your lead generation experience or your interest in audiology to [email protected] or call our Client Care Director Jacqueline to learn more about the role on 0437 983 505.
Pay: $51,109.85 – $89,502.78 per year
Benefits:
Work Location: On the road
