A solo-practice Clinical Psychologist is looking for a warm, reliable and organised assistant to provide reception, administrative and day-to-day practice support.
The role would suit someone who enjoys helping things run smoothly behind the scenes, creating a welcoming environment, and providing thoughtful service to clients.
Your role
Your responsibilities may include:
- Reception and client support — welcoming clients, assisting with general enquiries, and helping create a calm, warm and comfortable environment
- Administrative support — managing bookings and enquiries, handling documents and correspondence, and communicating with third parties such as referrers and other service providers
- Payment administration — assisting with payments, invoices, receipts and other routine billing tasks
- Practice preparation — opening and preparing the practice for the day, keeping consultation and reception areas organised, and basic tidying and cleaning
- Clinical preparation support — preparing materials and equipment for psychological therapy and assessment under the psychologist’s direction
- Other reasonable ad hoc practice-support duties as required by the clinician
This is a non-clinical role. You will not be expected to provide psychological advice, make clinical decisions, or independently deliver psychological services.
About you
You will need:
- Spoken Cantonese and Mandarin, with the ability to read and type Chinese
- Professional working English
- A patient, caring and respectful manner
- A genuinely service-oriented attitude, particularly when interacting with people who may be distressed or vulnerable
- Reliability and good time management
- Basic computer literacy and confidence in learning new systems
- Willingness to learn
- Strong professionalism, discretion and respect for client confidentiality
- A current NSW Working With Children Check, or willingness to obtain one if required
Previous experience in customer service, reception, administration, or a helping profession is desirable but not essential.
Why you might enjoy this role
Unlike many reception and administrative positions in larger practices, you will primarily support 1* psychologist*.
This means:
- A focused and manageable workload supporting one clinician
- A small-team environment without layers of office hierarchy or politics
- A close and collaborative working relationship with the clinician, with plenty of opportunities to learn directly through day-to-day practice
- A calm practice environment
- Direct training and insight into how a private psychology practice operates
- Potential opportunities to assist with the preparation of therapy and psychological assessment materials
- Opportunities for the role to grow as the practice develops
The position is currently on-site approximately two days per week. There may be opportunities for additional days and some work-from-home administrative duties in the future.
Above all, we are looking for someone who is kind, considerate, dependable and takes pride in looking after people well.
If you are interested in the position, please send your resume and application to [email protected].
Language:
- Cantonese and Mandarin (Required)
Work Location: In person
