Spyder Industries Australia PTY LTD is hiring a Full-time System Analyst role in Collie, Western Australia. Apply now to become part of our team.
Requirements for this role
- Flexible hours available
- Minimum 3 years of relevant work experience required for this role
- Relevant work rights for Australia
- Work location: In person
Spyder Industries Australia PTY LTD is looking for an experienced System Analyst to support the company’s ICT systems and business operations at our Collie, Western Australia location.
On a full-time basis, you will work as part of a multidisciplinary and well-supported team, consulting with business users and technical stakeholders to evaluate existing ICT systems, identify operational requirements, and recommend practical system improvements.
Position Title: System Analyst
ANZSCO Occupation: Systems Analyst – ANZSCO 261112
Employment Type: Full-time
Salary: AU$90,000.00 to AU$98,000.00 per year plus superannuation
Work Location: In person
About the Role
The System Analyst will evaluate the processes, procedures, and methods used in the company’s existing ICT systems and recommend modifications, additional system components, integrations, or new systems to meet operational and user requirements.
The successful applicant will work closely with management, business users, developers, vendors, and ICT support personnel to gather requirements, prepare system specifications, coordinate system testing, and support the implementation of reliable and effective technology solutions.
Requirements
Applicants should demonstrate the following:
- Minimum 3 years of relevant experience as a System Analyst, Systems Analyst, ICT Business Analyst, or in a closely related ICT systems role
- Relevant qualification in Information Systems, Business Information Systems, Computer Science, Information Technology, Software Engineering, or an equivalent field
- Strong understanding of ICT systems, business processes, system workflows, and operational requirements
- Experience consulting with users to gather, analyse, formulate, and document business and system requirements
- Experience evaluating existing systems, business processes, procedures, and work practices
- Ability to identify system limitations, operational inefficiencies, integration issues, and areas for improvement
- Experience preparing functional specifications, system requirement documents, workflow diagrams, process models, data models, and technical documentation
- Experience supporting system implementation, integration, configuration, testing, and deployment activities
- Understanding of system testing, user acceptance testing, defect tracking, quality assurance, and change management processes
- Experience with Microsoft 365, Active Directory, ServiceNow, Google Workspace, enterprise resource planning systems, customer relationship management systems, or similar business platforms
- Ability to prepare user guides, training materials, system procedures, technical reports, and operational documentation
- Strong stakeholder communication skills and the ability to work with both technical and non-technical users
- Good analytical, problem-solving, organisational, and project coordination skills
- Strong attention to detail and commitment to system quality, data integrity, and continuous improvement
- Ability to work independently and collaboratively as part of a multidisciplinary team
Responsibilities
The System Analyst’s responsibilities will include:
- Consult with users, managers, clients, and technical stakeholders to understand operational needs and formulate clear business and system requirements.
- Analyse existing ICT systems, business processes, procedures, workflows, and work practices to identify limitations, inefficiencies, risks, and opportunities for improvement.
- Evaluate the processes and methods used in existing ICT systems and recommend modifications, additional system components, integrations, or new systems.
- Translate user and business requirements into clear functional specifications and system documentation for developers, vendors, and ICT support teams.
- Use data modelling, process modelling, workflow mapping, and other analysis techniques to prepare clear system specifications.
- Develop business requirement documents, functional requirement specifications, system process diagrams, data flow diagrams, process notes, and implementation documentation.
- Review proposed system solutions to ensure they meet business requirements, operational objectives, technical standards, and user expectations.
- Work closely with developers, ICT support teams, external vendors, and business users throughout system design, configuration, implementation, and support activities.
- Assist with the preparation, adoption, and implementation of system test plans to ensure acceptable system quality, functionality, reliability, and data integrity.
- Coordinate and support system testing, integration testing, user acceptance testing, issue identification, defect tracking, and resolution.
- Monitor system implementation activities and confirm that approved requirements and functional specifications have been correctly delivered.
- Assess system functionality and user feedback and recommend improvements to system usability, performance, workflows, and business processes.
- Review and improve user access procedures, account management processes, permission controls, shared data structures, and business application workflows.
- Support the deployment of functional ICT solutions and assist users during system transitions, upgrades, and process changes.
- Prepare user guides, system procedures, operating instructions, training materials, and technical support documentation.
- Deliver system training and provide practical guidance to staff and other business users.
- Act as a central source of information and provide advice and assistance during system-related planning and decision-making.
- Maintain accurate system records, configuration information, issue registers, testing records, and operational reports.
- Monitor system performance, service requests, recurring user issues, and operational incidents to support reliable day-to-day business operations.
- Assist with system-related onboarding and offboarding processes, including user account access, permissions, application access, and system usage guidance.
- Maintain clear communication with stakeholders and provide practical technology solutions that improve operational efficiency, system functionality, and user experience.
- Perform other related system analysis and ICT project duties as reasonably required.
Application
If you would like to discuss the role further, please click APPLY and submit an up-to-date CV.
Shortlisted applicants will be contacted to arrange a suitable time to discuss the position, their experience, and their suitability for the role.
Pay: $90,000.00 – $98,000.00 per year
Work Location: In person
