Senior Advisor Governance
We are looking for a skilled Senior Governance Advisor to join DCS’s Policy Governance team.
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Full time 12 months opportunity based in Sydney CBD + hybrid working options available
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Clerk grade 9/10, salary ranging from $129,464 - $142,665 per annum plus super commensurate with experience.
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Wellbeing programs and resources available.
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Excellent career development and learning development opportunities.
The team sits in Governance, Risk & Assurance, Policy Strategy & Governance Division.
As the Senior Governance Advisor (Policy) you will join an essential team responsible for the department’s corporate policy.
You will play a key role in:
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Developing excellent organisational policies for the DCS portfolio
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Coordinating and contributing to policy development which responds to the needs of DCS and its staff
- Enhancing our internal systems and driving process improvements as part of ensuring quality governance controls.
We offer a flexible, supportive, and inclusive team – we celebrate success, have fun, and strive for efficiency.
Key responsibilities include:
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Working closely with the manager to ensure fit for purpose policy
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Contributing to the policy process and informing decision making
- Communicating and collaborating with key stakeholders across the portfolio and externally
- Providing project management and support services
- Prioritising demands, assimilating information promptly to ensure outcomes are achieved
- Collating information for reporting, monitoring and evaluation purposes
To be successful in this role you will have:
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Previous experience in a senior policy role or demonstrated capability to perform at a senior level.
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Experience in policy development, analysis, stakeholder engagement, review and implementation.
- Strong project management and problem-solving skills
- Strong understanding of whole of agency policy and processes.
- Confidence in escalating issues where appropriate and participating in team discussions to share information and respond to enquiries.
This would suit an aspiring people leader who knows good policy, has an eye for detail and is keen to improve outcomes for the Department.
Talent pool opportunities (for future ongoing, part time, fulltime roles).
For more information, please contact: Mark Methven Manager, Governance, email:
[email protected]Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation
For enquiries relating to recruitment please contact Sandy Anderson via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Wednesday 24th June 2026 @10am.
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
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Information on adjustments available for the recruitment process
