Who we are:
Celebrating 15 years of excellence, Derma Aesthetics is a leading and rapidly growing distributor of high-performance skincare and advanced treatment devices, trusted by top skin clinics across Australia and New Zealand.
Our portfolio includes industry-leading brands such as dermaviduals, EXCEED microneedling, SIMKA, and MTS-Rollers.
Our mission is simple yet powerful: to change lives, not just skin.
As pioneers in skin aesthetics, we are committed to transforming the business of skin through science, innovation, and advanced education, empowering clinics and professionals to deliver exceptional results.
The Opportunity
We're looking for a motivated Warehouse Assistant to join our Operations team. This is a hands on role that plays a vital part in ensuring our clients receive exceptional service and their orders are delivered accurately and on time.
If you're organised, detail-oriented, enjoy working in a fast-paced environment, and take pride in delivering great customer experiences, we'd love to hear from you!
What You'll Be Doing
As a Warehouse Assistant, you will support the smooth day-to-day operation of our warehouse by:
- Picking, packing and dispatching client orders accurately and efficiently
- Prioritising all orders received before 12:00pm for same day processing
- Processing incoming and outgoing orders, including invoicing, order finalisation, and inventory system updates
- Booking shipments with our preferred courier partners
- Preparing kits, promotional items, and VIP gift boxes to a high standard
- Providing exceptional customer service by responding professionally and promptly to internal and external emails and phone enquiries
- Assisting with general telephone enquiries and directing queries to the appropriate team members when required.
- Maintaining warehouse organisation, ensuring stock is stored neatly, correctly labelled, and rotated according to expiry dates
- Participating in weekly SKU checks and annual stocktake activities
- Supporting continuous improvement initiatives to help the warehouse operate efficiently and effectively
Skills & Experience:
- Prior experience in a logistics/warehouse environment (beneficial)
- Good communication skills
- Basic computer literacy
- Strong attention to detail
- Ability to work independently with minimal supervision.
Why work with us?
When you become part of the Derma team, you’ll enjoy a supportive environment and benefits designed to help you thrive:
- Collaborative and growth-focused culture - work with a friendly, professional team that values development and success
- Employee Assistance Program (EAP) - access to free, confidential counselling and support whenever you need it
- Exclusive skincare perks for you and your family
- Additional leave entitlements to recharge and enjoy life outside of work
- Performance rewards and recognition - your contributions won’t go unnoticed
- Novated Leasing - making it easier to drive the car you want, in a tax-effective way.
If you’re passionate about skincare, education, and making a real impact, we’d love to hear from you.
Work Location: In person
