Help shape the future of aged care.
As Australia’s aged care system transitions to the new Support at Home programme, we’re looking for an organised, proactive and people-focused Support at Home Procurement Officer to join our growing team. This role is central to ensuring our clients receive the highest quality services from trusted third-party providers while maintaining compliance with the new Support at Home requirements.
If you enjoy building relationships, coordinating multiple stakeholders, and ensuring every detail is managed accurately, we’d love to hear from you.
About the Role
Reporting to the leadership team, you’ll be responsible for coordinating all aspects of third-party service procurement for our Support at Home clients. You’ll work closely with clients, Care Partners, external suppliers and our administration team to ensure services are arranged efficiently, delivered on time and fully compliant with government requirements.
No two days will be the same as you manage supplier relationships, oversee purchasing processes, monitor compliance documentation and ensure outstanding communication with everyone involved.
Key Responsibilities
- Coordinate the procurement of third-party services for Support at Home clients.
- Source, onboard and maintain relationships with approved service providers.
- Ensure all supplier agreements, insurances, qualifications and compliance documentation remain current.
- Manage the end-to-end purchasing process, including quotations, approvals, purchase orders and invoicing.
- Liaise with Care Partners, clinical staff and clients to coordinate services.
- Maintain accurate records within our client management systems.
- Monitor supplier performance and service quality.
- Assist in developing procurement policies and procedures aligned with Support at Home requirements.
- Resolve supplier and client enquiries professionally and efficiently.
- Support continuous improvement of procurement systems and workflows.
About You
You’ll be someone who enjoys bringing order to complexity and takes pride in delivering exceptional customer service. You’ll ideally have:
- Experience in procurement, purchasing, contract administration or supplier management.
- Excellent organisational and time management skills.
- Outstanding written and verbal communication.
- Strong attention to detail and accuracy.
- Confidence managing multiple priorities simultaneously.
- Experience working within aged care, health, disability or community services (highly regarded).
- A sound understanding of compliance requirements and documentation management.
- Excellent computer skills and experience using Microsoft Office.
- The ability to build positive relationships with clients, staff and external providers.
What We Offer
- The opportunity to be part of one of the biggest reforms in Australian aged care.
- A supportive and collaborative team environment.
- Ongoing professional development and training.
- Career progression opportunities within a growing organisation.
- The chance to make a genuine difference in the lives of older Australians every day.
Why Join Us?
At Right at Home Southern NSW, we’re passionate about helping older Australians live independently in their own homes with dignity, choice and confidence. Our team is built on compassion, professionalism and a commitment to delivering exceptional care.
As our Support at Home Procurement Officer, you’ll play a vital role behind the scenes, ensuring our clients have access to high-quality services from trusted providers when they need them most.
Apply Now
If you’re an organised professional who enjoys building relationships, managing processes and making a meaningful impact, we’d love to hear from you. Please submit your resume and a cover letter outlining why you’re the ideal person for this exciting new role. Join us and help deliver outstanding Support at Home services across Southern NSW.
Pay: $75,000.00 per year
Work Location: In person
