This Role Is Perfect for Someone Who Is:
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Working in insurance property claims or loss adjusting and looking for career progression
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Working for a broker as a claims handler – property claims experience is essential
Looking to use your property, construction, or strata experience in a role where you help people recover after property damage or loss?
You don’t need to be a qualified Loss Adjuster already — training and support will be provided for the right person.
Join Crawford, the world’s largest publicly listed claims management company, and become part of a team that supports communities and businesses when they need it most.
Why Join Us
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Competitive salary + annual performance bonus
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Car allowance, laptop, and company phone
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Work with an experienced and supportive leader
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Structured training and career development
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Clear pathway to Senior Loss Adjuster or specialist roles
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Strong team culture where collaboration is valued
The Opportunity
As a Strata Loss Adjuster, you will manage property claims from assessment through to resolution.
Your responsibilities will include:
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Conducting Strata site inspections and damage assessments
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Determining the cause and extent of property damage
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Appointing and coordinating trades and technical specialists
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Communicating with owners, strata managers, insurers, and contractors
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Preparing professional reports and claim documentation
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Managing claims to ensure timely and positive outcomes for customers
This role combines technical property knowledge, problem solving, and customer service.
About You
You might currently work in:
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Loss adjusting or insurance claims
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Broking as a Claims Handler
We’re looking for someone who:
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Communicates confidently with a range of stakeholders
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Is naturally curious and solution-focused
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Provides excellent customer service
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Works well independently while collaborating with a team
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Is motivated to learn and grow in the claims industry
Requirements
Essential
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Strong communication and stakeholder management skills
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Experience in property, strata, construction, or insurance environments
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Current driver’s licence
Desirable
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Loss adjusting or claims experience
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Trade or building qualifications
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Strata industry experience
Apply Now
If you’re looking for a role where you can use your property expertise, develop new skills, and make a real impact, we’d love to hear from you.
Submit your resume and a short cover letter outlining your interest in the role.
