Bring your organisation and attention to detail to a role where every appointment matters.
Employment Type: Permanent Part Time
Position Classification: Admin Officer Level 2
Remuneration: $34.93 - $36.09 per hour + super
Hours Per Week: 28 (flexible)
Location: John Hunter Hospital | Awabakal Country
Requisition ID: REQ665747
Applications Close: Sunday, 26th July 2026
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
We're looking for an organised and proactive Administration Officer to join the Neurosurgery Outpatients team at John Hunter Hospital. Working alongside neurosurgeons, physiotherapists and fellow administration staff, you'll play a vital role in coordinating appointments, supporting patient journeys and ensuring our specialist outpatient clinics run efficiently.
No two days are the same, making this the perfect opportunity for someone who enjoys working in a fast-paced healthcare environment where attention to detail and teamwork are essential.
About the role:
As an Administration Officer, you'll be responsible for coordinating a range of administrative functions that support the delivery of specialist neurosurgical outpatient services. You'll be the key point of coordination between clinicians and patients, helping ensure appointments are scheduled efficiently and patients receive timely access to care.
Your day-to-day responsibilities will include:
- Triage and screening of referrals
- Booking new patient appointments
- Optimising clinic schedules and appointment availability
- Coordinating real-time follow-up bookings for medical staff
- Managing non-medical follow-up appointments
- Communicating with patients, physiotherapists and neurosurgery clinicians
- Providing high-quality administrative support to the outpatient service
About you:
We're looking for someone who is organised, adaptable and enjoys working collaboratively within a multidisciplinary healthcare team.
You'll bring:
- Previous administration experience, ideally within a healthcare setting
- Strong computer skills and confidence using multiple systems and applications
- Excellent attention to detail and organisational skills
- Effective communication and interpersonal skills
- The ability to prioritise competing tasks in a busy environment
- A commitment to providing excellent customer service to patients and colleagues
While experience in health administration is highly regarded, we welcome applicants with strong administrative skills who are eager to learn.
Where you'll be working:
Based in the Outpatients Department at John Hunter Hospital, you'll become part of a close-knit team of administration professionals, physiotherapists and neurosurgeons who work together to deliver high-quality specialist care.
As this is a newly established role, you'll have the opportunity to help shape processes while receiving comprehensive support, training and guidance from the team. Clear workflows and streamlined procedures will be developed to help you succeed, ensuring you're well supported as you build confidence in the role.
Why join us?
At Hunter New England Local Health District, you'll enjoy:
- A supportive and collaborative team culture
- Opportunities to develop your skills and grow your career
- Access to education and ongoing professional development
- The opportunity to make a meaningful difference to patients accessing specialist care
- Employee benefits including salary packaging and wellbeing programs
If you're a motivated administrator who thrives in a busy environment and enjoys making a positive impact behind the scenes, we'd love to hear from you.
Additional information:
- An eligibility list will be created for future permanent part time and temporary part time vacancies.
- To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
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For role related queries or questions contact Bonnie Bridge on
[email protected]
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support.
