You will mainly interact with customers, representing the company in a poilite, friendly and approachable manner. Customer engagement is crucial, conversing about their previous experiences on ebikes, their lifestyle, how our product may benefit them and suitability based on their needs. Through the history of Tiller, allowing potential customers to experience the product through test rides has proven to be an effective sales method, so you will also facilitate the booking, instructional handover and return process. The collection of potential customer information will assist you in the overall sales process, and records are to be kept for continuity of customer interactions.
For your greatest chance of success within this role, we are looking for candidates who have an interest in urban micro-mobility, sustainable living, improvements to our environmental impact or healthier lifestyle choices. Although not entirely necessary, an interest in these areas will grow your passion for the product and the lifestyle that it enables.
The key will be to have a self-driven approach and effective communication methods to actively seek new opportunities if none have been presented.
