Highly engaged team
Manage our LAU - AUS - Retail - Perth Airport - R18 retail store
Retail Assistant Store Manager
Join us in a world where tradition and innovation create a delicious Chocolate experience!
We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team.
We seek a Retail store leader who creates innovative ideas, builds strong connections and has a preference and passion to work with an international brand.
About the Role:
As our Assistant Store Manager, you will support the Store Manager in guiding and mentoring our Chocolate Ambassadors by:
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Supporting an energetic team to create meaningful relationships with customers by providing a unique chocolate experience.
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Delegating, coaching and leading employees on their daily operations, service and collaboration
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Assisting with roster and budget management
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Leading from the front with passion and expertise with customers on product knowledge and preparation
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Deploy visual merchandising strategies and promotional changes
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Assisting in developing and leading the team to future successes
What we would like you to bring:
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Demonstrated previous customer service experience in a QSR, retail or hospitality environment where you have managed your tasks with clear communication, enthusiasm and passion
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Previous Barista experience desirable
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An ability to grow your local community and drive return sales and loyalty
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Strong time management skills, ability to work effectively and independently with deadlines.
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Strong rapport building abilities to assist to lead and coach a team of Chocolate Ambassadors
Career opportunity and leadership development
An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
A paid day off on your birthday every year
Free hot drinks all working days and 50% staff discount
We'd love to get to know you!