The Academic Administration Officer is accountable for providing a range of administrative support activities, supporting students through data records management, and by providing general administrative services including enrolments and graduations.
This position focuses on accuracy in managing student records and documents and ensuring administrative systems deliver required information and support to educational and commercial activities, continuously improving these as required. The position also provides advice to support written and verbal complex enquiries from internal and external customers that is timely, accurate and meets the policy expectations of Chisholm.
The position works closely with customer engagement and business area staff, Chisholm customers and students.
ABOUT YOU
You will be self-motivated with a proven ability to meet targets and have a high level of computer competence with strong Microsoft Office skills along with excellent verbal and written communication skills.
You will have proven strong interpersonal skills and highly developed problem solving and analytical skills, being able to work independently and as part of a team.
Qualifications required for the role
Relevant degree with relevant work experience; or a suitable combination of lesser qualifications and significant relevant experience.
ABOUT US
Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.
We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.
At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.
Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure.
WHAT WE OFFER
-
An Inclusive work culture – Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education
-
Professional Development – continue to grow your career
-
Networking Opportunities with Industrial Partners
-
State of the art facilities on our campuses
-
Free on-site parking as well as locations close to public transport
-
Free Employee Assistance Program – get the support you want. It’s confidential.
If this is the job for you, please apply online now. We look forward to receiving your application!
Important information about your application
Your application should include:
-
a cover letter
-
your resume
-
contact details of three (3) referees from a direct report
Please note, appointment to this position is subject to satisfactory completion of Safety Screening requirements including:
-
Verified copies of qualifications and transcripts as listed in your resume
-
Verified and current Employee Working with Children Check (at own expense)
-
Verified copy of unrestricted rights to work in Australia
-
Verified National Police Check (at own expense)
Applications for this position close 9am Friday 17 July 2026.
If you have any questions regarding the position or require further information, please contact Simone Rigby, Team Leader - Student Administration Services, [email protected]
We are committed to a fair and equitable merit-based recruitment process for all our candidates. If you have specific accessibility or support requirements please contact our Belonging & Inclusion Lead by emailing [email protected].
Chisholm reserves the right to withdraw an advertised position at any stage.
Find out more about us by visiting us on our Website and social media sites.
