Sales & Administration Officer
Location: Riverwood, NSW
Employment Type: Full-Time
Hours: Monday to Friday, 8:00 am – 4:30 pm
We are a long established wholesale importer and distributor of quality tiles, supplying retail customers across Australia. We are seeking a motivated, organised, and customer-focused Sales & Administration Officer to join our team at our Riverwood office.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment, takes pride in providing exceptional customer service, and thrives as part of a collaborative team.
Key Responsibilities
- Process customer orders accurately and efficiently.
- Respond to customer enquiries via phone and email in a professional and timely manner.
- Coordinate with the despatch team and sales representatives to ensure smooth order fulfilment and outstanding customer service.
- Reconcile monthly customer statements.
- Follow up outstanding COD payments.
- Welcome and assist customers visiting the showroom.
- Maintain accurate records, filing systems, and general administrative tasks.
- Provide day-to-day administrative support to the sales team.
About You
To be successful in this role, you will have:
- Excellent communication and interpersonal skills.
- A strong customer service focus.
- High attention to detail and strong organisational skills.
- The ability to prioritise tasks and work efficiently in a busy environment.
- A positive attitude and the ability to work both independently and as part of a team.
- Competency in Microsoft Office applications; experience with MYOB is an advantage.
What We Offer
- Full-time, stable employment with an established Australian business.
- Supportive and friendly team environment.
- Immediate start available for the right candidate.
- Opportunity to develop your skills and grow within the company.
If you are reliable, proactive, and committed to delivering excellent customer service, we would love to hear from you.
To apply, please email your resume to:
[email protected]
Pay: $70,000.00 – $75,000.00 per year
Work Location: In person
